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Remove old card and update payment method in Wallet

Dear all

I need to update payment method in my Apple wallet and there was an outstanding payment on the old card. Unfortunately, I lost my oldest card and I don’t remember the CVC of the oldest card. I would be grateful if someone assist me on this issue. Thank you

Posted on May 20, 2023 10:05 AM

Reply
Question marked as Top-ranking reply

Posted on May 20, 2023 10:39 AM

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com                                                     

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

Or see -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.


See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method - Apple Support

 

If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


5 replies
Question marked as Top-ranking reply

May 20, 2023 10:39 AM in response to Muhe1234

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com                                                     

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

Or see -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.


See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method - Apple Support

 

If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


May 20, 2023 10:49 PM in response to Muhe1234

you can’t remove this card because there’s active subscription on it. The problem is I have no idea about it.

Then read again this Apple article:

Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


👉 If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


We are also users of Apple products & services like you.


May 20, 2023 4:13 PM in response to Raicya

Thank you Raicya for your well articulated answer. Unfortunately, my problem was not solved. I tried what you replied even before asked in this forum. The problem is like this. When I added the new card and clicked on the old card to remove, I got the notification in red text which was said, you can’t remove this card because there’s active subscription on it. The problem is I have no idea about it. I did not added any subscription. And the oldest card was lost. I don’t remember the CVC too.

Remove old card and update payment method in Wallet

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