You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

6 points

Noise Cancellation

Why does my noise cancellation not work on my airpod Max’s?

AirPods Max

Posted on May 20, 2023 11:53 AM

Top-ranking reply

Level 1

35 points

Posted on May 20, 2023 1:31 PM

Have you tried resetting them by holding down the Digital Crown and the Noise Control button for 15 seconds, or until an amber light blinks?

AirPods Max may be counterfeit. To check their status, use the Apple Serial Number tool: Check Your Service and Support Coverage - Apple Support. But be aware- some counterfeit AirPods use stolen Serial Numbers.

View in context

Similar questions