How do I find my stolen iPhone if Find My app is off?

how do I find my stolen phone if location service... is on,but find my phone... is off


I do have apple care+



[Re-Titled by Moderator]


Posted on May 20, 2023 3:15 PM

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Question marked as Top-ranking reply

Posted on May 20, 2023 3:55 PM

Find My is the only means Apple provides you to attempt to locate a missing iPhone. Having location services enabled, but Find My not, will not help.


Further Apple does not get involved in recovering lost or stolen iPhones. You can still contact them if you wish, but you are better off doing the following instead:


  • Immediately change your Apple ID password.
  • Contact your cellular provider and report this iPhone as stolen. They should be able to "blacklist" your phone's IMEI number to prevent it from getting cellular service ... regardless of the provider.
  • Contact your local law enforcement agency and report it stolen.
  • Unless you got the additional "theft & loss" coverage with your AppleCare+ plan, the plan by itself, will not provide you with a means to get a replacement phone without its full cost to you.
26 replies
Question marked as Top-ranking reply

May 20, 2023 3:55 PM in response to gal14863

Find My is the only means Apple provides you to attempt to locate a missing iPhone. Having location services enabled, but Find My not, will not help.


Further Apple does not get involved in recovering lost or stolen iPhones. You can still contact them if you wish, but you are better off doing the following instead:


  • Immediately change your Apple ID password.
  • Contact your cellular provider and report this iPhone as stolen. They should be able to "blacklist" your phone's IMEI number to prevent it from getting cellular service ... regardless of the provider.
  • Contact your local law enforcement agency and report it stolen.
  • Unless you got the additional "theft & loss" coverage with your AppleCare+ plan, the plan by itself, will not provide you with a means to get a replacement phone without its full cost to you.

Feb 19, 2024 10:02 PM in response to gal14863

[Oops - just noticed that I responded to a 'bumped' thread.]


gal14863 wrote:

how do I find my stolen phone if location service... is on,but find my phone... is off


As a practical matter, it's gone. You're not going to be able to find it using Find My if you had the Find My feature on the phone shut off.


And you say that it was stolen – not merely lost. I suppose you could check police departments every now and then in case they happen to recover it, but otherwise, going in person, to places where criminals gather, to search for the criminals who have your phone, is probably not the best idea in terms of personal safety.


You can still report the theft to the police and to your phone carrier. Some phone carriers will put the IMEIs of stolen phones onto a "blacklist" so that the phones will never receive cellular voice, text message, or data service from any carrier who honors the "blacklist." You may not be able to mark the phone as Lost or to request a remote Erase, but if your carrier blacklists the phone, that may make it less useful to the thieves and their customers.

Apr 3, 2024 12:54 PM in response to harshita113

harshita113 wrote:

Anybody stolen my 13pro Max phone and I need a help with apple team supporters and it's find my iPhone is off


If Find My was turned off when the phone was stolen, it's too late to turn it on now. You will not be able to mark the phone as Lost or to request an Erase.


You can still report the theft to the police and your phone company (carrier). The carrier may blacklist the phone so that no carrier who honors the blacklist will ever provide cellular service to that phone again.

May 20, 2023 7:30 PM in response to gal14863

gal14863 Said:

"How do I find my stolen iPhone if Find My app is off?: how do I find my stolen phone if location service... is on,but find my phone... is off"

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Tracking a Lost iPhone:


Being Find My is of No Option...

A. Backtrack your Locations:

Do it the olde fashioned way and backtrack your locations. For instance, if you were at a retail store, then stop in, asking the store manger if it was placed aside.


B. Lost-&-Found:

Chick with the Lost & Found department of the facility you were in, seeing if it has been handed over.


C. Contact Local Authorities:

See if the community police, or local security guards at the front door, can across it.


D. Use Craigslist:

Put a post on Craigslist, seeing if they have been found.


E. Go Here: How to Find your Lost AirPods, AirPods Pro, or AirPods Max - Apple Support

Mar 7, 2024 5:34 PM in response to gal14863

The best advice I can give is to be proactive rather than reactive. If Find My app is off, or if your battery runs out, the re is only one way to get your phone back. And that is to label it so the finder can find you. I recommend using LostAndFound.com's ID returns service. You can put a personalized QR Code label on your phone which will direct any finder to a page where they can contact you by email.

Mar 7, 2024 6:03 PM in response to jfrl123

jfrl123 wrote:

The best advice I can give is to be proactive rather than reactive. If Find My app is off, or if your battery runs out, the re is only one way to get your phone back. And that is to label it so the finder can find you. I recommend using LostAndFound.com's ID returns service. You can put a personalized QR Code label on your phone which will direct any finder to a page where they can contact you by email.

How does that help if the phone is already lost?

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How do I find my stolen iPhone if Find My app is off?

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