Apple Intelligence is now available on iPhone, iPad, and Mac!

⏺ Join the discussion

⏺ Press release

⏺ Watch the video

📢 Newsroom Update

Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >

📢 Newsroom Update

Apple’s all-new Mac mini is more mighty, more mini, and built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

gleidysoft Author

Level 1

4 points

mac mini a1347

Hello, I need to restore a mac mini a1347, my son forgot the password and I have not been able to install the operating system

Posted on May 20, 2023 10:00 PM

Reply

Top-ranking reply

Level 10

245,105 points

Posted on May 21, 2023 10:05 AM

Start up from macOS Recovery

To start up from macOS Recovery, turn on your Mac and immediately press and hold one of the following combinations on your keyboard. Command-R is generally recommended, especially if you never installed macOS Sierra 10.12.4 or later… How to reinstall macOS - Apple Support

Command (⌘)-R

Install the latest macOS that was installed on your Mac.

Option-⌘-R

Upgrade to the latest macOS compatible with your Mac.

Shift-Option-⌘-R

Install the macOS that came with your Mac, or the closest version still available.

But it sounds like you have FileVault, (Disk Encrypted), turned on & if so we'll get nowhere without the password.

View in context

Similar questions

8 replies

Top-ranking reply

Level 10

245,105 points

May 21, 2023 10:05 AM in response to gleidysoft

Start up from macOS Recovery

To start up from macOS Recovery, turn on your Mac and immediately press and hold one of the following combinations on your keyboard. Command-R is generally recommended, especially if you never installed macOS Sierra 10.12.4 or later… How to reinstall macOS - Apple Support

Command (⌘)-R

Install the latest macOS that was installed on your Mac.

Option-⌘-R

Upgrade to the latest macOS compatible with your Mac.

Shift-Option-⌘-R

Install the macOS that came with your Mac, or the closest version still available.

But it sounds like you have FileVault, (Disk Encrypted), turned on & if so we'll get nowhere without the password.

Reply

Level 10

245,105 points

May 20, 2023 10:31 PM in response to gleidysoft

Depends, is it a FileVault password? If so you can't without a password.

How are you trying now & where do you get stopped?

Reply

gleidysoft Author

Level 1

4 points

May 21, 2023 9:16 AM in response to BDAqua

I need to know the keys or method to enter recovery mode.

since when I press ALT it also asks me for a password to be able to boot

Reply

gleidysoft Author

Level 1

4 points

May 21, 2023 6:42 PM in response to BDAqua

what would be the command key on a usb keyboard?

and if you have FileVault, (Disk Encrypted then would you have to change the HARD DISK?

Reply

Level 10

245,105 points

May 21, 2023 7:15 PM in response to gleidysoft

It would be CMD, but if a PC USB KB then...

Win key = Mac CMD key.

alt key = Mac Option key.

Reply

Level 10

245,105 points

May 21, 2023 7:20 PM in response to gleidysoft

If FileVault was turned on, you simply won't get anywhere without the password, it was invented to protect your data from anyone without the password

Reply

gleidysoft Author

Level 1

4 points

May 21, 2023 7:30 PM in response to BDAqua

Ok, thanks anyway for your willingness to help.

Reply

Level 10

245,105 points

May 21, 2023 8:31 PM in response to gleidysoft

Best of luck my friend.

Reply

mac mini a1347

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up