Jio 5g not working

i change the setting 5g auto but still showing LTE

I have got jio esim, but its not showing 5g even my mobile supports 5g and the area has 5g coverage. What should be the solution for this???

I have iphone 14 pro max and till ios 16.5 , my Jio physical sim was enabled with 5G and I was able to get 5G services. But after ios 16.6 update, I see that my SIM card does not support 5G.

What needs to be done here. This looks to be a software issue to me.

My current software is iOS 17.0.3 on my iPhone13 still unable to use 5G with my Jio sim

The message is clear:

How did it resolved, whats the resolution on it ?

So do not have the complete technical details, but it is not happening to all . I have seen people with Jio sims with 5G working fine after ios 16.6 update on iphone 14 model.

I can definitely say this is caused by software update since, the same Jio Sim was working (5G) with iOS 16.5 but with iOS 16.6 only LTE was enabled.

This could be due to updated security or removal of certain SIM support parameters which disabled 5G. But with new SIM card 5G works again.

The only backdrop is that , Rs 50 was charged by Jio without any explanation of what the actual problem is neither from Apple nor from Jio.

Follow the instructions that have appeared on your screen related to the SIM card in your iPhone.

Your current SIM does not support 5G. Contact your network provider for more

information

Axel F.

Bro then what to do next ? How to resolve this issue ? If it is a JIO problem then all JIO SIM's should have the same result but I don't see that happening. I mean just a week ago everything was working properly fine on iOS 16.5 :(

Do you know any official channel to raise a complaint or a support request? I could not find a relatable option in Apple Support.

Was the issue resolved ?

Why do I need to do that, Jio Sim was working fine with 5G enabled till 16.6 update was installed on my phone. The SIM Card did not change and what changed is the software i.e. changes over 16.5.

Hence this update, to iOS 16.6 caused the issue. Jio Network should come out with an official statement if SIM card needs to be replaced. The problem is , 16.6 works fine on iphone 14 with Jio Sim, and 5G services are working too.

Also, for some people , Reset Network settings is resolving the issue, but for me none of the given solutions over different blogs are working.

Going to Jio Shop is the last resort, I am baffaled people are accepting this solution :(

What would do now .?

how?

Solved or not here same issue

i inserted the another sim its working perfectly

not working with my sim i updated to 16.6 couple of days ago but it stopped working today all of sudden (