Lightning to Digital AV

Received this device and worked great when tested in the house. Tried it months later in the camper and nothing. Doesn’t work in the house now either. Switched up the connectors, HDMI, still nada. Tried with both iPhone XR and iPad Air. Any suggestions?


iPad Air 3, iPadOS 16

Posted on May 21, 2023 5:24 AM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2023 10:24 AM

Appears from what you posted, that this adapter may have failed. It should be covered by the Apple one year warranty. As such, I suggest that you take it to your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options. If they determine that the failure is due to a manufacturing defect, you may get a replacement for free.

1 reply
Question marked as Top-ranking reply

May 21, 2023 10:24 AM in response to dbentz8

Appears from what you posted, that this adapter may have failed. It should be covered by the Apple one year warranty. As such, I suggest that you take it to your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options. If they determine that the failure is due to a manufacturing defect, you may get a replacement for free.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lightning to Digital AV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.