why wont ipad accept my verification code?

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Level 1

4 points

was given a used ipad mini (gen 1), I set up an apple id online, got verfied, but ipad wont accept verification # during setup.

each time i try it says:

COULD NOT VERIFY CODE

There was a problem verifying the

code. Try again later.

What the heck?

iPad mini (1st generation)

Posted on May 21, 2023 8:05 AM

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Answer 1

Best reply

Level 6

11,738 points

It sounds like the mini may be looking for the previous owner’s code. Ask them to turn off the activation lock. Instructions are here:

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