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How can I reset my code without erasing data?

How can I reset my passcode if my phone is locked without erasing data

Posted on May 21, 2023 8:53 AM

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Question marked as Top-ranking reply

Posted on May 21, 2023 8:55 AM

You can’t. Hopefully, you have a computer or iCloud backup.


If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

3 replies
Question marked as Top-ranking reply

May 21, 2023 8:55 AM in response to shantel157

You can’t. Hopefully, you have a computer or iCloud backup.


If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

May 21, 2023 8:56 AM in response to shantel157

You don't, sorry.

See these instructions, keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud):


If your device is running iOS 15.2/iPadOS 15.2 or later, AND if you have created a backup to iCloud, you don't need a computer:--> How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


Shouldn't be this case (iOS/iPadOS earlier than 15.2), you need a computer. If you don't have a computer, borrow one from your friends/relatives/neighbors or ask for help at an Apple Store or Authorized Service Provider, then read these suggestions.


Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), pay attention to the specific gestures that you need to perform while connecting your device to the computer.

These are the instructions to re-gain access to your iPhone/iPad:

If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support

If it is an iPad:--> If you forgot your iPad passcode - Apple Support


Also, take a look at this support video about the same matter (for both iPhone and iPad):

https://www.youtube.com/watch?v=7s8-zLG9ySQ

Regards

Giulio

May 21, 2023 8:59 AM in response to shantel157

shantel157 wrote:

How can I reset my passcode if my phone is locked without erasing data


There’s no way to do that. The passcode is the key used to decrypt the data stored on the iPhone. No passcode, no decryption, no data. Only path out is a reset. Which means recovering the contents from backups, and whatever is stored in iCloud. This is little different than a dunked or dinged or lost or stolen iPhone, where that same passcode is what protects the data against exposure.

How can I reset my code without erasing data?

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