Coin Master purchase issue

Anyone else had issues with coin master? Whenever I purchase something the app freezes, I still get charged by don’t get what I paid for? I’ve tried in-installing and making sure everything is upto date but still have same issues

iPhone 12 Pro Max, iOS 16

Posted on May 21, 2023 11:18 AM

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Question marked as Top-ranking reply

Posted on Jul 26, 2023 4:41 AM

  1. Check your internet connection: Ensure you have a stable internet connection while making purchases. Unstable connections can lead to incomplete transactions.
  2. Contact Coin Master support: Reach out to the game's customer support through their website or app store page. Describe the issue you're facing, and they might be able to assist you with a refund or resolving the problem.
  3. Verify your purchase history: Double-check your purchase history to ensure that the charges have indeed gone through. Sometimes, payment processors may take time to process transactions.
  4. Seek a refund: If you've been charged but didn't receive what you paid for, contact the app store's support (e.g., Google Play Store, Apple App Store) and explain the situation. They can help you with a refund for the failed purchase.
  5. Clear app cache and data: If you're using an Android device, go to Settings > Apps > Coin Master > Storage, and then clear the cache and data. For iOS devices, try uninstalling and reinstalling the app.
  6. Update the app: Ensure you're using the latest version of Coin Master, as updates often contain bug fixes that can resolve issues.
  7. Try on a different device: If possible, try making a purchase on a different device to see if the problem persists. This can help determine if the issue is specific to your device or account.
  8. Consider payment methods: Sometimes, specific payment methods may cause issues. Try using a different payment option to see if that resolves the problem.

Remember, if you encounter any financial issuetos due to failed purchases, contact the app store support or your payment provider for further assistance. They will be able to investigate the charges and help you with the appropriate steps.


[Link Edited by Moderator]





2 replies
Question marked as Top-ranking reply

Jul 26, 2023 4:41 AM in response to Slawson8788

  1. Check your internet connection: Ensure you have a stable internet connection while making purchases. Unstable connections can lead to incomplete transactions.
  2. Contact Coin Master support: Reach out to the game's customer support through their website or app store page. Describe the issue you're facing, and they might be able to assist you with a refund or resolving the problem.
  3. Verify your purchase history: Double-check your purchase history to ensure that the charges have indeed gone through. Sometimes, payment processors may take time to process transactions.
  4. Seek a refund: If you've been charged but didn't receive what you paid for, contact the app store's support (e.g., Google Play Store, Apple App Store) and explain the situation. They can help you with a refund for the failed purchase.
  5. Clear app cache and data: If you're using an Android device, go to Settings > Apps > Coin Master > Storage, and then clear the cache and data. For iOS devices, try uninstalling and reinstalling the app.
  6. Update the app: Ensure you're using the latest version of Coin Master, as updates often contain bug fixes that can resolve issues.
  7. Try on a different device: If possible, try making a purchase on a different device to see if the problem persists. This can help determine if the issue is specific to your device or account.
  8. Consider payment methods: Sometimes, specific payment methods may cause issues. Try using a different payment option to see if that resolves the problem.

Remember, if you encounter any financial issuetos due to failed purchases, contact the app store support or your payment provider for further assistance. They will be able to investigate the charges and help you with the appropriate steps.


[Link Edited by Moderator]





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Coin Master purchase issue

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