Hi , my Face ID isn’t working how do I fix it?

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Mariyah2019 Author

Level 1

5 points

Hi , my Face ID isn’t working how do I fix it?

iPhone 11, iOS 16

Posted on May 21, 2023 4:06 PM

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Answer 1

Niel

Community+ 2026

Level 10

743,711 points

May 21, 2023 4:13 PM in response to Mariyah2019

This is generally a hardware issue. If the unit's on an OS version older than 16.5, you might be able to fix it by updating it from a computer or the Software Update function in Settings; otherwise, contact Apple Support.

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Hi , my Face ID isn’t working how do I fix it?

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