Calendar Error: Your event couldn’t be refreshed. The calendar was not found on the server

Hi,


Calendar throws an error after adding a new google calendar item. Clicking on the error triangle gives you "Your event couldn’t be refreshed. The calendar was not found on the server". Screenshot below.



Though the calendar will remain in the app, it will not get added to google calendar and hence won't show up on other devices including iPhone or another Mac or even the google calendar on web.


Issue happening on my Apple M1 Pro, Mac OS Ventura Updated to 13.4 and Google workspace which is provider for the organisation.


On the other hand if I add the same calendar in google calendar via a browser window, it shows up fine on the Mac Calendar app.


Same calendar invite works fine with the older MacBook Air running Monterey.


Tried toggling the calendar button On Off with restart. Deleting account and adding it back with restart. Nothing has helped. This has been the case since last few months when I realised the issue.


Please help since it is annoying to go back to browser for every calendar invite to be added!


Thanks in advance.


MacBook Pro (2021)

Posted on May 21, 2023 11:44 PM

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Posted on Oct 10, 2023 11:49 AM

I think I found the solution! Here it is:


1) I was using my macbook Apple Mail to view multiple accounts including the Gmail account that my calendar invite issue was occuring. I rarely log on to a browser and use my Gmail.

2) I found the original calendar invite in my Gmail email using a browser (Chrome). This is what I found there at the top of the email which contained the calendar invite:


3) When I selected "I know the sender" and then added the calendar invite, it added to BOTH my Apple Calendar and my Google Calendar (which is synced with my Apple Calendar). No more triangle with the error message: "Your event couldn't be refreshed".


So far, I have been able to do this for three distinct, separate event senders with no issues. Apple Mail does not alert you that the Google calendar is not accepting the "unknown sender" which means that this is in fact a Google calendar issue since it is the source of flagging unknown senders which results in the Apple calendar error message because Apple calendar cannot pull the event information from Google calendar since it was never added even though it was added to the Apple calendar.


Let me know if this fix works for you!!!

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21 replies
Question marked as Top-ranking reply

Oct 10, 2023 11:49 AM in response to jaggu_nothing

I think I found the solution! Here it is:


1) I was using my macbook Apple Mail to view multiple accounts including the Gmail account that my calendar invite issue was occuring. I rarely log on to a browser and use my Gmail.

2) I found the original calendar invite in my Gmail email using a browser (Chrome). This is what I found there at the top of the email which contained the calendar invite:


3) When I selected "I know the sender" and then added the calendar invite, it added to BOTH my Apple Calendar and my Google Calendar (which is synced with my Apple Calendar). No more triangle with the error message: "Your event couldn't be refreshed".


So far, I have been able to do this for three distinct, separate event senders with no issues. Apple Mail does not alert you that the Google calendar is not accepting the "unknown sender" which means that this is in fact a Google calendar issue since it is the source of flagging unknown senders which results in the Apple calendar error message because Apple calendar cannot pull the event information from Google calendar since it was never added even though it was added to the Apple calendar.


Let me know if this fix works for you!!!

Dec 21, 2023 12:06 AM in response to jaggu_nothing

Confirming that the issue has been resolved for me in both my official MacBook Air as well as Personal MacBook Pro. This is what worked! Quoting earlier post below on how I chanced upon the solution, do try it out and let me know if this works for you.


FYI Both machines are now on Sonoma 14.2.1 update also, and calendar addition from mail app works just fine.


Step 1 - Goto google accounts > security > Less secure app access > toggle it to "On" https://myaccount.google.com/lesssecureapps?


Step 2 - Close Mail, Calendar app. Wait for it to fully close (The active dot should go from the dock)


Step 3 - Start Mail and Calendar app again. Let it sync once.


Step 4 - Go back to Step 1 toggle it back to "Off". This is a good practice from security perspective, otherwise leaving it On should be fine.


I may have found a solution also. Seems to be working on my personal MacBook Pro for now. Will try it with work work machine next week once I return from travel.

Chanced upon the solution while trying to see why sync was slow for mail app. One of the solution suggested was to go to google accounts > security > Less secure app access > toggle it "On" and closed my mail app, waited for it fully exit and then opened it again. (https://myaccount.google.com/lesssecureapps?)

Did not find any changes in the way e-mails synced. So I turned it back to "Off".

But voila! Now the calendar invites I am able to accept, and it is not showing the dreaded error triangle when I click Command + R!


Oct 18, 2023 11:21 AM in response to jaggu_nothing

I had the same issue. Google added a security feature that prevents users from being spammed with calendar invitations. A fix is to go to the settings in the Google Calendar web interface, and under “Event Settings” change “Add invitations to my calendar” to “From Everyone”. That will open the door to calendar invitation spamming but will prevent the security feature from fouling the Calendar.app sync process after accepting an invitation from an email in mail.app.

May 23, 2023 1:24 PM in response to jaggu_nothing

Hello jaggu_nothing,


As we understand it, you're seeing that error message related to a Google calendar account on your Mac, and you've already tried removing and re-adding the account, and it only occurs on this specific Mac. Is that right? We'd like to get a few details and see if we can assist.


To clarify, does this only happen with the Google account on the Mac in question? Knowing that will help in narrowing things down.


Overall, since this only happens on one Mac computer, your best step will be to boot into safe mode to test. This runs a basic disk check and prevents some items from launching on startup, so it's a good way to narrow things down. Here's How to use safe mode on your Mac:


"Apple silicon

  1. Shut down your Mac.
  2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.
  3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”
  4. Log in to your Mac. You might be asked to log in again."


Once you start up in safe mode, test it out. Then click Apple menu () > Restart to get back to normal mode. Let us know the results, or check out the link posted above for next steps based on those results.


Kind regards.

Oct 9, 2023 9:54 AM in response to jaggu_nothing


This is 100% a mac-OS system issue, not Google. This is a new problem for me in the last week and occurred in perfect alignment with my update to Ventura OS 13.5.2 (22G91). Of interest, I also have another backup macbook (same model) but NOT updated to OS Ventura. The calendar invite of interest adds to my SAME Gmail Google calendar for the backup macbook with no issues -- only sync issue (triangle error in pic) is with the primary macbook which is on Ventura. Unfortunately, most tech support agents, as you see here, are not really interested in the "why" but have learned to make you jump through hoops (log out, refresh, blah blah blah even when already troed) only to tell you that it is not within their department or not an Apple problem and to call Google support or someone else). They are more interested in getting you off of the phone/thread and to another person than actually trying to troubleshoot and find the source of the problem. Its bad diagnostic work to say the least.

Dec 14, 2023 1:52 AM in response to jaggu_nothing

I may have found a solution also. Seems to be working on my personal MacBook Pro for now. Will try it with work work machine next week once I return from travel.


Chanced upon the solution while trying to see why sync was slow for mail app. One of the solution suggested was to go to google accounts > security > Less secure app access > toggle it "On" and closed my mail app, waited for it fully exit and then opened it again. (https://myaccount.google.com/lesssecureapps?)


Did not find any changes in the way e-mails synced. So I turned it back to "Off".


But voila! Now the calendar invites I am able to accept, and it is not showing the dreaded error triangle when I click Command + R!


Will update after I am fully convinced that this has worked!

May 25, 2023 12:27 AM in response to jaggu_nothing

I went ahead and removed all the gmail accounts in this Mac, my personal as well as two official ids. Rebooted, safemode and then added them back again. Still the darn primary official email id just keeps giving the same error!!


Only difference I can figure is my id is licensed as Enterprise Standard Vs Business Standard license for the common email id account. But there is no specific configuration for any of the license type as far as I am aware off.

Sep 7, 2023 6:09 AM in response to jaggu_nothing

Same thing is happening to me. Very frustrating because I missed a meeting. The weird thing is that I do have some meetings that did show up on my phone calendar. It's so inconsistent as to which meetings are synced to my phone and which ones won't. So far it seems Microsoft Teams Meeting invites are showing up. But this one meeting sent to me via Next Gen Crn, which uses Zoom won't show up on my phone (it was accepted on iCal app). I just deleted some meetings on iCal, and it synced to my phone. But the triangle is still there, and this one zoom meeting I'm trying to sync won't appear on my phone.


edit: I just turned off iCal, and turned it back on and it synced all meetings with my phone. BUT the triangle is still there for my gmail account.

May 24, 2023 11:23 PM in response to bailier

Hi bailer, This was not really helpful :) but got me thinking!


So I have two work email id's that I have access to, and tried saving the calendar on the second id, and it works just fine!!!


But it is a common email id, accessed by two of my other team members, so can't use it for my individual calendar lol


So what is so different in my primary email id?!


ps: I had started with raising a request with Google admin site, and they asked me to check with apple :)


pps: this issue sounds to be common as seen here, this where I started off at apple site trying to find a solution.

Jul 24, 2023 3:38 AM in response to jaggu_nothing

I have the exact same issue. The synchronisation stopped working a few days ago. I have been removing the google account and after putting it back it does sync and get events from my google account. However, when I add a new invitation in my Mac, it tells me that "Your event couldn’t be refreshed. The calendar was not found on the server"


This makes the calendar useless to me, unfortunately.

Aug 3, 2023 9:45 AM in response to kpkoskin

Similar story here, my calendar app, Mac OS Ventura, was working fine accessing my company's Google Calendar, until just a few days ago. No configuration changes on this laptop between when it worked, and today. Google Calendar sync on my iPhone and iPad is working fine.


Also ... at least in my case, new events are still showing up in my calendar. Perhaps the alert itself is the problem, at least that's how it seems to me. It's alerting that there is a problem, when there's not a problem.


I'm on MacOS 13.4.1 (c) now. I'm curious if that's the same version where others are having problems.


Pushing us to Google tech support, for what seems like an OS-specific issue on the Mac, seems like the wrong direction if the goal is "resolving the customer issue".


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Calendar Error: Your event couldn’t be refreshed. The calendar was not found on the server

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