User profile for user: Madsalmaredz
Madsalmaredz Author
User level: Level 1
14 points

AppStore battery drain - Weekends

Hi - I have raised this before and seen it raised many times. I really have no idea what it could be as I have done everything I can (including reaching out to apple who provided Level (or Tier?) 2 support). When I went back to the support team, it only offers to repair the phone. Useless.


I did a factory reset a while back which helped massively. Now back to same old story of not using my phone and the appstore hammering my battery. It seems way worse on weekends for some reason, despite my usage pattern not being that different. Phone will be warm and just continuously draining in the background.


  • Apps are always up to date
  • I have disabled all things appstore (access to mobile data, auto app updates etc)
  • Background refresh is off
  • I do have "offload unused apps" on, but can't see if that would contribute


Its really annoying, makes getting into late afternoon impossible. Yesterday (sunday) battery usage was 79% appstore with next highest being whatsapp at 4%.


Surely there must be a log of what apps are contacting appstore (or trying to)? I can't see what the appstore is doing if it cannot even connect using data (given I was not on wifi at a friends house). Or is that the issue? I need to give it mobile access and then it won't go crazy!

iPhone 13 Pro, iOS 16

Posted on May 22, 2023 5:06 AM

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User profile for user: SravanKrA
SravanKrA
User level: Level 10
444,074 points

Posted on May 22, 2023 8:35 AM

I too had a similar issue few months ago on my iPhone 12 Pro bought two years ago from Apple Store in the USA.


What I did is given below

  1. Took a backup on iCloud (Which I do regularly)
  2. Logged out of the Apple ID
  3. Erase --> Erase iPhone - Apple Support (IN)
    1. Keep eSIM Data was the option I chose (See the pic)
    2. .
  4. Set up my iPhone and restored it from iCloud Backup




I continued to have the same issue with the heating.


I repeated the above steps but this time I did not restore from the iCloud Backup. I set it up as a new iPhone.


Waited... There is no heating issue.


Conclusion.:

  • This does not suggest any hardware issue!
  • This is also not an iOS issue
  • Some Apps or iPhone storage maybe heating up the device.
  • This is not the iPhone Cover or Charging able issue as I had used the same cover and cable while doing both the above processes


Action Plan:

  • I will now slowly get my all data back one by one.
  • Using the elimination process I will try to find out which app or settings were causing this...


It has been many months since then I have got back 70% of my apps and the heating issue has not returned. Probably the rogue apps were not used now.



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User profile for user: SravanKrA
SravanKrA
User level: Level 10
444,074 points

May 22, 2023 8:35 AM in response to Madsalmaredz

I too had a similar issue few months ago on my iPhone 12 Pro bought two years ago from Apple Store in the USA.


What I did is given below

  1. Took a backup on iCloud (Which I do regularly)
  2. Logged out of the Apple ID
  3. Erase --> Erase iPhone - Apple Support (IN)
    1. Keep eSIM Data was the option I chose (See the pic)
    2. .
  4. Set up my iPhone and restored it from iCloud Backup




I continued to have the same issue with the heating.


I repeated the above steps but this time I did not restore from the iCloud Backup. I set it up as a new iPhone.


Waited... There is no heating issue.


Conclusion.:

  • This does not suggest any hardware issue!
  • This is also not an iOS issue
  • Some Apps or iPhone storage maybe heating up the device.
  • This is not the iPhone Cover or Charging able issue as I had used the same cover and cable while doing both the above processes


Action Plan:

  • I will now slowly get my all data back one by one.
  • Using the elimination process I will try to find out which app or settings were causing this...


It has been many months since then I have got back 70% of my apps and the heating issue has not returned. Probably the rogue apps were not used now.



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User profile for user: SravanKrA
SravanKrA
User level: Level 10
444,074 points

May 22, 2023 8:35 AM in response to Madsalmaredz

My experience says this is purely caused by some third-party app that you may have installed.


I am not aware of the ambient temperature in which you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.


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User profile for user: Madsalmaredz
Madsalmaredz Author
User level: Level 1
14 points

May 22, 2023 9:39 AM in response to SravanKrA

Thanks for responding.


That is such an inconvenience for (feature equivalence) the most expensive phone out there. I have done a factory reset already and it was ok but over time it started again. Another bug is tapping to find out my iPhone storage use. It just runs forever and never tells me (whilst destroying battery too).

I am starting to think its related to my profile or a specific app that uses a lot of storage. The biggest app in terms of size is amazon music and I use photos to backup all my photos online - that is, all my dedicated camera photos. So online size is ~300gb but on the phone its just the phone pics.

Anyway, I feel its a bug associated with a particular set of settings or buggy apps that haven't been updated for a while or something completely different altogether which I will never find out.

BTW - I always do software updates using Mac rather than OTA as they are supposedly more complete and overwrite code that the OTA doesn't due to size. That does not seem to have yielded anything of value!


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AppStore battery drain - Weekends

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