where is my music?
hi, I renewed my music subscription, but all my old songs have disappeared, why?!
iPhone X, iOS 16
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
hi, I renewed my music subscription, but all my old songs have disappeared, why?!
iPhone X, iOS 16
Playlists that you created or songs that you downloaded are not saved when you cancel Apple Music. You will have to create new playlist or download the songs again if you want to play them offline. There is no documented grace period after cancelling to save your songs. In some cases, if you sign back up immediately after a cancellation, you may be able to still have your songs before they are removed. If you feel there should be a grace period after cancelling your Music subscription to save that info, send feedback here: Product Feedback - Apple
Playlists that you created or songs that you downloaded are not saved when you cancel Apple Music. You will have to create new playlist or download the songs again if you want to play them offline. There is no documented grace period after cancelling to save your songs. In some cases, if you sign back up immediately after a cancellation, you may be able to still have your songs before they are removed. If you feel there should be a grace period after cancelling your Music subscription to save that info, send feedback here: Product Feedback - Apple
where is my music?