Level 1

20 points

PROBLEMS to playing video codec sony a7s3 at 100fps- macos ventura 13.4

After upgrading to version ventura 13.4, all video clips with the video codec of the sony a7s3 at 100 fps , videoCodec="AVC280_3840_2160_H422P@L6" captureFps="100p" formatFps="100p"/>

Can't see the image!!! I only hear the clip. the clip plays but you only hear it, BLACK SCREEN but with audio.

Happens to me in any apple player, quictime player or editing program, final cut pro x.

The Macos Ventura 13.4 and 13.5 operating system is not compatible with these files.

Be careful when upgrading.

Does this happen to anyone else?

Please help!

[Edited by Moderator]

Posted on May 22, 2023 5:36 AM

Top-ranking reply

victorhg

Level 1

13 points

Posted on May 23, 2023 9:36 AM

I found a solution... Ventura 13.1 it’s OK! 🥳

For this... you need to erase the HD and do a clean install.

I manually backed up some important files and created a terminal bootable USB stick with the OS 13.1 file.

Files recorded in 120 and mLut plugin (Final Cut) are working.

Direct download macOS Ventura 13.1

https://swcdn.apple.com/content/downloads/30/37/012-60271-A_QUUGE8KIJ8/yp0xtj55orcpxszdtd13xjhujppspsztj3/InstallAssistant.pkg

Guide for creation a USB Bootable

Create a bootable installer for macOS - Apple Support

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Similar questions

101 replies

josep16

Level 1

8 points

Jul 10, 2023 7:48 AM in response to daspook

oh Jesus, this issue is well known for months among the users. How is possible that Apple doesn't know it?!

Jul 11, 2023 10:50 PM in response to FoxTogo

https://www.youtube.com/watch?v=x1X5uoCB2sI

Maybe one of these solutions will help

Jul 20, 2023 12:25 AM in response to jenzeee

Something strange happens because I have installed the Pro Video formats update and the 100fps mp4 still does not work. Apple what's wrong with you?

jenzeee

Level 1

2 points

Jul 20, 2023 6:44 PM in response to AdamSFX

My MacBook Pro M1 shows MacOS 13.4.1 as up to date. - How did you get yours?

AdamSFX

Level 1

12 points

Jul 20, 2023 7:36 PM in response to jenzeee

Unfortunately, the apple support community does not allow discussion about beta software

jenzeee

Level 1

2 points

Jul 20, 2023 10:37 PM in response to AdamSFX

Why do you post it then to begin with.. lmao

AdamSFX

Level 1

12 points

Jul 20, 2023 11:04 PM in response to jenzeee

Because it fixes the problem!

AdamSFX

Level 1

12 points

Jul 20, 2023 11:16 PM in response to jenzeee

Any post advising updating to beta versions will be deleted, (several of mine have been) - even if it's done using the built in software update tool in settings.....

Jul 20, 2023 11:59 PM in response to jenzeee

Apple beta Software Installation Guide - Support - Apple Developer

Jul 19, 2024 2:57 PM in response to jenzeee

Hey is this problem solved with the newest apple software update? im scared to do another update until i know its been fixed.

Jul 4, 2023 12:54 AM in response to daspook

In Belgium they just yelled at me that it wasn't their problems if one brand of camera doesn't work anymore and that I was an isolated case 🫠 ...

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PROBLEMS to playing video codec sony a7s3 at 100fps- macos ventura 13.4