AirPods connect to the computer but not Zoom conversations? I have clicked the option for AirPods and it shows up, but will not work with sound, or microphone. Help me make sure I have the settings set to get them to work.

Settings for Zoom and AirPods to connect? It shows up as an option, bluetooth is working for phone, but not for Mac desktop.

iMac 27″, macOS 11.7

Posted on May 22, 2023 9:20 AM

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Question marked as Top-ranking reply

Posted on May 24, 2023 8:54 AM

Hello Felicia Hoynacki, 


Welcome to the Apple Support Communities. 


You can try to reset and pair your AirPods again: How to reset your AirPods and AirPods Pro


Also, we located this information on how to use your AirPods with their app: Using AirPods with Zoom - Zoom Support


If the issue continues and is only happening with the Zoom app, you can contact the app developer for more support: Zoom Support


All the best! 

1 reply
Question marked as Top-ranking reply

May 24, 2023 8:54 AM in response to Felicia Hoynacki

Hello Felicia Hoynacki, 


Welcome to the Apple Support Communities. 


You can try to reset and pair your AirPods again: How to reset your AirPods and AirPods Pro


Also, we located this information on how to use your AirPods with their app: Using AirPods with Zoom - Zoom Support


If the issue continues and is only happening with the Zoom app, you can contact the app developer for more support: Zoom Support


All the best! 

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AirPods connect to the computer but not Zoom conversations? I have clicked the option for AirPods and it shows up, but will not work with sound, or microphone. Help me make sure I have the settings set to get them to work.

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