Juno mail is running slow and hangs up often.

I have been using Juno for many years on my Mac Pro computer. The last few months the Juno mail has been running very slow and when typing it will hang up and I usually have to wait 30 seconds or more for it to catch up. Is there something I missed as far a software update or a setting that I missed? Any help would be appreciated.


Posted on May 22, 2023 12:34 PM

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Question marked as Top-ranking reply

Posted on May 22, 2023 5:10 PM

I did reach out to Juno mail technical support and I hope they gave me the correct information to clear up my issues with email and speeding up my entries with out hanging up. They suggested on my MacPro notebook to do the following:

1. In the Safari menu, choose "Preferences..."

2. Click the 'Privacy' button at the top of the new window that appears, and then click 
the "Manage Website Data" button. In the next dialog box, click Remove All. It 
will ask you if you are sure you want to remove all data stored by websites on your 
computer.
3. Select "Remove Now" to clear data that could be used to track your browsing.
4. Next, you'll want to clear caches. To do so, you need to enable 'Develop' mode to 
clear Safari caches:
From your Safari menu bar, click Safari > Preferences, then select the Advanced tab.
Enable the checkbox to "Show Develop menu in menu bar".
5. From the menu bar select: Develop > Empty Caches.


Turn on Pop-up Blocker
1. Open Safari, from the menu along the top of the Safari window, choose Safari > 
Preferences.
2. Select "Websites" tab.
3. Click Pop-up Windows.
4. Select the desired action for the current website. Block and Notify blocks pop-ups on 
the site and notifies you when it happens. Block blocks pop-ups without notifying you. 
Allow allows pop-ups.

I hope this works. I was amazed at all the website data I removed. It took a few minutes but I kept reloading and they just kept coming. It looks like there is an improvement already after doing what they suggested.


2 replies
Question marked as Top-ranking reply

May 22, 2023 5:10 PM in response to ku4hx

I did reach out to Juno mail technical support and I hope they gave me the correct information to clear up my issues with email and speeding up my entries with out hanging up. They suggested on my MacPro notebook to do the following:

1. In the Safari menu, choose "Preferences..."

2. Click the 'Privacy' button at the top of the new window that appears, and then click 
the "Manage Website Data" button. In the next dialog box, click Remove All. It 
will ask you if you are sure you want to remove all data stored by websites on your 
computer.
3. Select "Remove Now" to clear data that could be used to track your browsing.
4. Next, you'll want to clear caches. To do so, you need to enable 'Develop' mode to 
clear Safari caches:
From your Safari menu bar, click Safari > Preferences, then select the Advanced tab.
Enable the checkbox to "Show Develop menu in menu bar".
5. From the menu bar select: Develop > Empty Caches.


Turn on Pop-up Blocker
1. Open Safari, from the menu along the top of the Safari window, choose Safari > 
Preferences.
2. Select "Websites" tab.
3. Click Pop-up Windows.
4. Select the desired action for the current website. Block and Notify blocks pop-ups on 
the site and notifies you when it happens. Block blocks pop-ups without notifying you. 
Allow allows pop-ups.

I hope this works. I was amazed at all the website data I removed. It took a few minutes but I kept reloading and they just kept coming. It looks like there is an improvement already after doing what they suggested.


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Juno mail is running slow and hangs up often.

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