i have updated the system,
still just started getting the screens of the emails in black?
sometimes i can open and reply and eventually get it to turn to normal.
others not at all, have to close and reopen mail?
please advise if and why this is happening is it a virus ?
if so, how do i check for that, please
cant work like this,
NBSR1
MacBook Pro 15″, macOS 12.3
Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.
NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.
Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.
NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.
Check your general appearance settings. Turn off auto and see if that makes a difference.
Apple people usually do not look at this forum.. I would contact Apple support for assistance.
this just started last week, it isnt on each email only some . if i turn off then on with a forced quit it is good for a few minutes which probably means virus.- in the apple mail system.
dont think general setting will work,
i saw in an older system response on ios 11 that folks back in 2016-19 were getting this-
it might have been an update that helped, i will have to reach out to apple,
what a pain,
are they any apple tech's that monitor this community?
emails screens are starting to turn black? can read until i do about three things to it?
