iCloud Drive Access Not Working - Browser or iCloud for Windows
Hi,
I've seen a few of these posts but no resolution, and no comments lately, so asking for myself.
This was working fine until 2 days ago when I noticed I had a queue of files waiting to sync on iCloud for Windows. I tried logging into icloud.com (which works fine) until I click Drive and I then get an error. Tried multiple PC's, browsers, and modes and get the same error each time.
Error is:
Drive has stopped responding
An error has prevented this application from working properly.
When I click details I get the following list (personal ID's redacted)
APP NAME
iclouddrive
HOSTING APP NAME
cloudos2
CLIENT TIME
Mon May 22 2023 17:55:55 GMT+0100 (British Summer Time) (1684774555958)
USER AGENT
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36
HOSTNAME
BUILD INFO
2315Project43__2315B21__en-us
SESSION ID
09c47c7a-4ba2-4329-a0d2-9d28b38d2d75
ENVIRONMENT INFO
PROD
REPORTED ERROR TITLE
Error: CW.Data.Store.getStoreIdForPrimaryKey: No primary key provided.
REPORTED ERROR TYPE
UNHANDLED_REJECTION
LINE NUMBER
11
USER APPLE ID
xxxxxx
USER DSID
xxxxxxx
STACK
Error: CW.Data.Store.getStoreIdForPrimaryKey: No primary key provided.
at new i (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:246500)
at Object.getStoreIdForPrimaryKey (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:895579)
at n.loadData (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:5784269)
at df (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:1420062)
at https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:5722910
at Array.forEach (<anonymous>)
at https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:5722787
at ns (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:388007)
at pl (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:407144)
at t.unstable_runWithPriority (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:425458)
at ki (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:349602)
at hl (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:406901)
at Qs (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:398419)
at https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:349893
at t.unstable_runWithPriority (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:425458)
at ki (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:349602)
at ji (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:349838)
at Fi (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:349773)
at qs (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:395282)
at ho (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:367004)
at https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:5720966
at c (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:151598)
at Generator._invoke (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:151351)
at Generator.next (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:151961)
at oj (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:5688976)
at o (https://www.icloud.com/applications/iclouddrive/2315Project43/en-us/main.js:11:5689180)
ERROR CONTEXT
undefined
I have it logged, but has anyone got a direct fix for this?
Based on my troubleshooting so far, it appears to be Windows authentication issue, as when I try from Safari, Chrome or Edge on my iPad or iPhone it works (but that uses inbuilt iOS auth even via a browser).
Tried turning Access iCloud on the Web off on my account and back on again, didn't work, and Advanced Data Protection is turned off.
Any ideas?
Thanks