backup not working

Hopefully someone has seen this - I'm getting a message that says my iPhone Xs cannot be backed up because there is not enough iCloud storage, however when I go to iCloud, I have tons of storage available. Do I need to go to an Apple store to get help?

iPhone XS, iOS 16

Posted on May 23, 2023 6:38 AM

Reply
Question marked as Best reply

Posted on May 23, 2023 6:56 AM

First you can try to power down your phone and then try again, and if that doesn’t work then you will need an Apple employee to help you

3 replies

backup not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.