Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

tfiala15 Author

Level 1

6 points

backup not working

Hopefully someone has seen this - I'm getting a message that says my iPhone Xs cannot be backed up because there is not enough iCloud storage, however when I go to iCloud, I have tons of storage available. Do I need to go to an Apple store to get help?

iPhone XS, iOS 16

Posted on May 23, 2023 6:38 AM

Reply

Similar questions

My iCloud says phone cannot be backed up? Although I have deleted all iCloud back ups, and it shows that I am using next to nothing as far as space, I cannot back up my phone and received the message cannot backup due to a lack of storage space please upgrade.
6213 2
iphone shows it won't back up because not enough storage. Iphone shows 2.6 of 5.0 GB being used iphone says no icloud backup becauce not enough storage. iphone shows only 2.6 of possible 5.0 GB being used
780 1
What can i do about iphone not backing up to icloud? It keeps saying backup failed and i pay for 2tb of storage. How can i backup iphone when it keeps failing with message "the last backup could not be completed"?
606 2

3 replies

May 23, 2023 7:44 AM in response to tfiala15

That happens sometimes, but they will fix it at the Apple Store

Reply

May 23, 2023 6:56 AM in response to tfiala15

First you can try to power down your phone and then try again, and if that doesn’t work then you will need an Apple employee to help you

Reply

tfiala15 Author

Level 1

6 points

May 23, 2023 7:42 AM in response to Ltbuckeye21

Thank you! The power down was not successful. My next stop is a visit to an Apple store.

Reply

backup not working

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up