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Blueboy-162 Author

Level 1

4 points

Bluetooth hearing aids won't work on my iPhone 6s

I HAVE A 6S PHONE AND BLUETOOTH HEARING AIDS.BLUETOOTH USED TO WORK ON GOOGLE MAPS BUT NOW,TRYING APPLE ,WAZE AND GOOGLE, I GET A INITIAL INSTRUCTION,IN BLUETOOTH WHICH IS FINE,THEN AFTER THAT I GET NO MORE SOUND.IS THIS A SOFTWARE GLITCH WITH THE PHONE?

[Re-Titled by Moderator]

Posted on May 23, 2023 11:03 AM

Best reply

brbo

Level 7

34,930 points

Posted on May 24, 2023 1:45 AM

Hi Blueboy-162

welcome to the Apple (user-to-user) Community.

Re: IS THIS A SOFTWARE GLITCH WITH THE PHONE?

Seems iPhone 6s can not install the most recent iOS version iOS 16 to keep everything up-to-date, and the Hearing Aids firmware compatible.

iPhone 6s is still listed as compatible with Made for iPhone Hearing Aids.

You might want to check whether your particular hearing aids are listed:

Made for iPhone compatible hearing devices - Apple Support.

If needed:

Apple has an Accessibility Support Website:

(NB: You can "Get Support" from the link at the bottom of their website:)

Accessibility Support - Official Apple Support

All the best :-)

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Bluetooth hearing aids won't work on my iPhone 6s

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