Volume issues

i noticed that my sound on my phone hasn’t been working correctly. When I’m on tik tok or instagram watching videos and stuff the sound will be fine but then the video will freeze and the sound disappears and this all started yesterday. Not sure why this is happening but it’s very annoying. What’s going on?

iPhone 14 Pro, iOS 16

Posted on May 23, 2023 4:11 PM

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2 replies

May 23, 2023 10:32 PM in response to Angelica_tyler29

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support



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Volume issues

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