iTunes Windows app hangs on purchase - no authorization dialog shown...

version 12129.4.57077.0 on Windows 10 22H2 19045.3031


already did the a repair app, reset app and deinstall. After new download from Microsoft Store same behavior:


clicking on purchase will lead to a hanging iTunes which Windows Task Manager confirms.


Windows itself is fine - no issues on


dism /online /cleanup-image /scanhealth 
sfc /scannow


Must be iTunes. Too bad a downgrade isn't possible within the Microsoft Store UI... . Any idea how to solve the problem? Maybe a PowerShell command to install another version?





Windows, Windows 10

Posted on May 24, 2023 12:02 AM

Reply
1 reply

May 25, 2023 2:39 PM in response to Michael-Keller

Hi Michael-Keller,


Thank you for participating in the Apple Support Communities. We understand you're having trouble downloading and installing iTunes on your PC. You'll want to make sure you're following these steps: Download and use iTunes for Windows 10 - Apple Support.


" Download iTunes for Windows 10 from the Microsoft Store


If you can't access the Microsoft Store

Manually manage and sync your iPhone, iPad, or iPod touch

You can use iTunes for Windows to back up and update your iPhone, iPad, or iPod touch, and to sync content from your computer to your device.

You can also use iCloud for Windows to access your photos, contacts, calendars, files, and more across all of your devices.

Change settings and manage your account

If you change your language in iTunes, you might have to quit iTunes and reopen it.

Need help?

  • If you need help downloading iTunes from the Microsoft Store or managing iTunes on Windows 10, contact Microsoft.
  • If you need help using iTunes or any of its features, contact Apple Support."


Take care.



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iTunes Windows app hangs on purchase - no authorization dialog shown...

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