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iTunes for Windows version 12.13.3.2 hangs regularly

Hello,


The current version of iTunes for Windows 12.13.3.2 also hangs regularly.


This problem has now existed for at least a year and a half and each new version cannot solve the problem. If you search specifically here in the forum, you can follow the various postings about all previous program versions.


Sometimes nothing happens for days and sometimes - like today - the program hangs as soon as you start it.


This is very annoying and extremely irritating. I ask myself: why doesn't Apple manage to solve this problem?


Greetings from Germany

Rainer :)

Windows, Windows 11 (26100)

Posted on Oct 11, 2024 11:58 PM

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6 replies

Nov 15, 2024 11:35 AM in response to aon1961

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

Nov 15, 2024 12:16 AM in response to aon1961

Hello,


here is an update on my problems: the program still hangs regularly.


On Fridays, the playlist with the new song suggestions is always published, if I try to open Apple Music in iTunes, the program hangs in 3 out of 5 attempts.


This problem has been going on for a very, very long time now and none of the updates supplied have solved it.


Best regards

Rainer :)

iTunes for Windows version 12.13.3.2 hangs regularly

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