While transferring call from iPhone to macbook the call drops.
If I transfer the call from the macbook to the iPhone it doesn't drop.
All systems are up to date
It always worked before
MacBook Air, macOS 13.3
Your iPhone and Mac must be within Bluetooth range of each other and connected to the same Wi-Fi network. Bluetooth is used for initial device pairing and proximity detection, while Wi-Fi allows the devices to communicate and transfer call data.
Please check both WiFi and Bluetooth connectivity.
Receiving calls on Mac means the handoff is already taken place between iPhone and Mac. You would have received the call on Mac only when the iPhone was nearby within the Bluetooth range.
For iPhone to Mac, was the iPhone connected to any other external Bluetooth device or was there any Bluetooth interference? --> Resolve Wi-Fi and Bluetooth issues caused by wireless ...
Does it happen with both Voice Calls and FaceTime Audio Calls?
Does it happen more with FaceTime Video Calls?
With the limited information that you have provided, It is hard to even guess the problems faced by you.
You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...
Please re-post with detail so that someone else can help.
Nothing!!! Excuse me for a second it worked and then nothing!
I would like to point out that I made calls to apple assistance several times, where they made me go through many steps and I also spoke to the specialist department and they never managed to solve the problem! I find this absurd from apple!
Unfortunately I repeat I don't know why now it worked for me with a test, but it doesn't work again!!!! absurd!
I apologize if I am slowly writing the news, however now with new evidence this happens.
Basically if I transfer the call to the macbook before the user answers me, the call is transferred regularly, if instead the interlocutor answers and then I transfer the call to the macbook the call drops.
As we said, this only happens with normal calls instead with facetime it always works in every situation.
I tried right now the transfer with facetime video call but it won't let me do this transfer!
So I deduce that with normal calls this transfer can be done and not with facetime!
you were very kind, I solved it
I confirm that the transfer of calls with Facetime from iPHONE and macbook and vice versa works
While transferring call from iphone to macbook the call drops
