Why no Reply to Jason Golden Author User level: Level 2 194 points Jul 13, 2020 1:47 PM in response to Jason Golden

Yea3 wrote:

So Apple, why didn't you answer Jason Golden's questions? That maybe would have saved me some time.

This is a user-to-user forum. Apple's participation here is minimal. And, without a link to the thread you're talking about, no one is really going to be able to comment much on that thread.

You have removed .plists from user library ? deleting .plist can corrupt mail app , eliminated key aliases , eliminated email folders which email folders ?

Your contacts , email and other apps are hanging up .

The mail application is corrupted .

If you are using secondary authentication account in which three answers for security questions , date of birth , rescue mail address and its password is added , and iCloud Keychain is set up in Mac , make sure you must have iCloud Keychain verification code in records as it will be required once you add gmail or whatever services used and iCloud account .

( a ) Open system preferences > iCloud > the box for keychain is checked , click on options , click on change security code .

( b ) Click on security code > enter new code in the fields and click on next , you have to enter the new code for the second time and click on next .

In the next window the country code is written , enter your trusted mobile number …….and click on done .

Again enter your Apple ID password to update your account settings and click on ok , hence the code is changed , so write down this code in a safe place .

Note : once the code is generated then remove mail accounts and once again add it , make sure must have correct credentials like Apple ID password , web mail address and its password in your records .

It's a workaround create a new admin account in user and groups Change Users & Groups settings on Mac - Apple Support

And add mail accounts Add email accounts in Mail on Mac - Apple Support