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Iphone 14 Pro Max Wifi Disconnection On Lock Screen

Hello Everyone

I been having really weird issue with my iphone 14 Pro max

my internet is Wancom isp

router is TP-Link Archer C80 1900

while I’m using iphone it’s perfect sometimes I’m watching videos or doing something on safari I get delay WhatsApp messages or if someone is calling on FaceTime I don’t get it at all


I’ve try reset network

reset router even changed the router

recently I’ve restore iphone installed the fresh OS and didn’t restore backup

ive set up as new iphone.


but after it done my iCloud Photos the same problem is here

as soon I lock my iphone I’ve notice on my tp link app it disappear from lost then re appear there but I won’t get any iMessage or WhatsApp until I unlock my phone


how to fix this please help me it’s very annoying

iPhones doesn’t work this way I know on idle or sleep mode Wi-Fi limited

but still you get iMessage and FaceTime calls in my case it’s nothing unless data is on behind but we can’t use data all the time


please help me fix this issue

I’ll be very thankful


iPhone 14 Pro Max, iOS 16

Posted on May 24, 2023 1:52 PM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2023 10:43 PM

Hi silviboii ,

For your solution you can check these steps.


Solution 1: Check your Wi-Fi settings

Make sure that your Wi-Fi is turned on and that you're connected to the correct network. You can also try forgetting your Wi-Fi network and then reconnecting to it. To do this, go to Settings > Wi-Fi and tap on the blue "i" icon next to your network name. Then, tap on Forget This Network. Once you've forgotten your network, you can reconnect to it by entering your password.


Solution 2: Check your Do Not Disturb settings

Do Not Disturb can prevent you from receiving notifications, even when your phone is unlocked. Make sure that Do Not Disturb is turned off by going to Settings > Do Not Disturb and making sure that the switch is turned off.


Solution 3: Update your iPhone

Apple regularly releases software updates that can fix bugs and improve performance. Make sure that your iPhone is up to date by going to Settings > General > Software Update. If an update is available, tap on Download and Install.


Solution 4: Contact Apple Support

If you've tried all of the above solutions and you're still having problems, you can contact Apple Support for help. They can help you troubleshoot the issue and determine if there's a problem with your iPhone or your router.

Here are some additional tips for troubleshooting this issue:

  • Try moving your router to a different location.
  • Try using a different Wi-Fi network.
  • Try restarting your router.
  • Try restarting your iPhone.


If you've tried all of these things and you're still having problems, you may need to contact your ISP for help.

4 replies
Question marked as Top-ranking reply

May 24, 2023 10:43 PM in response to silviboii

Hi silviboii ,

For your solution you can check these steps.


Solution 1: Check your Wi-Fi settings

Make sure that your Wi-Fi is turned on and that you're connected to the correct network. You can also try forgetting your Wi-Fi network and then reconnecting to it. To do this, go to Settings > Wi-Fi and tap on the blue "i" icon next to your network name. Then, tap on Forget This Network. Once you've forgotten your network, you can reconnect to it by entering your password.


Solution 2: Check your Do Not Disturb settings

Do Not Disturb can prevent you from receiving notifications, even when your phone is unlocked. Make sure that Do Not Disturb is turned off by going to Settings > Do Not Disturb and making sure that the switch is turned off.


Solution 3: Update your iPhone

Apple regularly releases software updates that can fix bugs and improve performance. Make sure that your iPhone is up to date by going to Settings > General > Software Update. If an update is available, tap on Download and Install.


Solution 4: Contact Apple Support

If you've tried all of the above solutions and you're still having problems, you can contact Apple Support for help. They can help you troubleshoot the issue and determine if there's a problem with your iPhone or your router.

Here are some additional tips for troubleshooting this issue:

  • Try moving your router to a different location.
  • Try using a different Wi-Fi network.
  • Try restarting your router.
  • Try restarting your iPhone.


If you've tried all of these things and you're still having problems, you may need to contact your ISP for help.

May 25, 2023 8:17 AM in response to silviboii

silviboii wrote:

That’s not normal behaviour at all even connected to charger does the same thing
and how it can be normal behaviour
it’s internet phone lol
why I won’t get internet connectivity when it’s on sleep mode I should be able to get iMessage FaceTime calls or WhatsApp messages 12 pro max gets everything
just 14 pro max is not getting it even now I’ve restore and setup as new

WiFi Automatic Disconnect while inactive … - Apple Community


You don't get internet because you have cellular turned off.

May 24, 2023 3:26 PM in response to silviboii

silviboii wrote:

Hello Everyone
I been having really weird issue with my iphone 14 Pro max
my internet is Wancom isp
router is TP-Link Archer C80 1900
while I’m using iphone it’s perfect sometimes I’m watching videos or doing something on safari I get delay WhatsApp messages or if someone is calling on FaceTime I don’t get it at all

I’ve try reset network
reset router even changed the router
recently I’ve restore iphone installed the fresh OS and didn’t restore backup
ive set up as new iphone.

but after it done my iCloud Photos the same problem is here
as soon I lock my iphone I’ve notice on my tp link app it disappear from lost then re appear there but I won’t get any iMessage or WhatsApp until I unlock my phone

how to fix this please help me it’s very annoying
iPhones doesn’t work this way I know on idle or sleep mode Wi-Fi limited
but still you get iMessage and FaceTime calls in my case it’s nothing unless data is on behind but we can’t use data all the time

please help me fix this issue
I’ll be very thankful

That is normal behavior, if you want to stay connect you either turn of data or plug your phone to a power source so it stays connected to wifi.


May 24, 2023 10:30 PM in response to razmee209

That’s not normal behaviour at all even connected to charger does the same thing

and how it can be normal behaviour

it’s internet phone lol

why I won’t get internet connectivity when it’s on sleep mode I should be able to get iMessage FaceTime calls or WhatsApp messages 12 pro max gets everything

just 14 pro max is not getting it even now I’ve restore and setup as new

Iphone 14 Pro Max Wifi Disconnection On Lock Screen

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