WiFi Disconnects on iPhone 14 Pro Max

Question

Level 1

17 points

WiFi Disconnects on iPhone 14 Pro Max

iPhone 14 Pro Max purple

iOS 17.1 Updated

whenever im using my iPhone on WiFi it works normal as soon I lock the screen it disconnect from WiFi I don’t receive calls or iMessage or FaceTime and during Lock Screen if someone message and when I unlock the phone it says 2 mins ago to 17 mins ago

some users told me oh iPhone is design this way connect charger it will work fine so it doesn’t

my sister has iPhone 12 Pro Max it works absolutely fine even on lock screen if we call or send iMessage she gets it

just while ago we checked my iPhone on pc using the ip address

on cmd prompt

on lock screen the pings goes to requested timed out

as soon I unlock it gets all the pings

how to fix this issue please help me it’s very annoying

iPhone 14 Pro Max, iOS 17

Posted on Nov 1, 2023 11:25 AM

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Answer 1

silviboii Author

Level 1

17 points

Feb 28, 2024 12:00 PM in response to Lawrence Finch

Well no one is arguing here and got time to argue with you

coz you are not experiencing it we are

probably you got data in the background running I don’t have it

so let me ask you one thing now someone calls you or send you WhatsApp

do you get them on time or when you unlock the screen and you get them after by saying 10 mins ago

50 mins ago ?

or you never received FaceTime calls or WhatsApp call just coz phone was on sleep mode and iPhone is design this way what rubbish is that I’ve been using iPhone since 2g never ever had this issue it’s started recently and so far with tp link tech support team I’ve figured out some routers are not compatible with iPhone 14 Pro Max and if you turn off private address and change the DNS it works fine even on Lock screen if someone rings it rings not like stay silent

anyways thanks for your input soon I’ll find the fix for it

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Answer 2

Nov 1, 2023 1:11 PM in response to silviboii

All iPhones since the beginning of iPhone time in 2007 have turned off Wi-Fi 30 seconds after the screen locks to save energy, unless the phone is plugged in or is actively streaming content. But that isn’t the reason you aren’t getting calls, texts, or notifications. You need to have a cellular network connection to receive notifications and other content when the screen is locked. You actually only need to have a voice connection, not data, because notifications use the voice side channel, and when a notification is received Wi-Fi comes back on to process the notification.

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Answer 3

Feb 28, 2024 11:20 AM in response to mollmalloy

The straight answer, which has been posted, is that by design Wi-Fi disconnects 30 seconds after an iPhone screen locks Wi-Fi is turned off unless the phone is connected to power. iPhones have always worked this way since the first iPhone was released in June, 2007. I can’t imagine a straighter answer than that.

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Answer 4

silviboii Author

Level 1

17 points

Nov 1, 2023 1:30 PM in response to Lawrence Finch

That’s not true

what are you talking about

I have another iPhone and my sister iPhone 12 Pro Max even if it’s locked we get messages calls FaceTimes all works perfect

just on 14 pro max I don’t get anything even when it’s plugged in and locked

there is SIM card inserted but I don’t use data on it

even the working phones we only use data when we are outside the problem is coming in this 14 pro max only

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Answer 5

silviboii Author

Level 1

17 points

Nov 2, 2023 12:43 AM in response to Lawrence Finch

The way you telling me that I should connect charger and it should work even while on charging it doesn’t ring or stay active

and there is cellular connection active even data but I only use data outside the house

we checked on pc using pings it was connected with charger that time as soon we lock the screen it disconnects from WiFi and as soon I unlock I get everything

I’ve done reset settings

I’ve done network reset

I’ve done firmware update

restored to factory setting

and now I’m using as new iPhone but the problem is still coming up

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Answer 6

silviboii Author

Level 1

17 points

Feb 28, 2024 11:25 AM in response to Lawrence Finch

You are not getting the issue mate

its not about WiFi goes on sleep

the issue is mostly which I believe as we use tp link or linksys routers they are not compatible with iPhone 14 Pro Max

as I’ve checked online via pc on pings when I put the ip address of this phone as soon I lock the screen the pings goes timed out

iPhone is not design this ways I have another iPhone it works perfectly fine

it’s something to do with WiFi inside the iPhone specially on iPhone 14 Pro Max

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Answer 7

Feb 28, 2024 11:53 AM in response to silviboii

silviboii wrote:

as I’ve checked online via pc on pings when I put the ip address of this phone as soon I lock the screen the pings goes timed out

iPhone is not design this ways I have another iPhone it works perfectly fine

Every one of the 2 billion iPhones in use have always worked this way. It is how they are designed to work, because Wi-Fi uses power as long as it is connected, whether transferring data or not, and if it didn’t work this way it would drain the battery when the phone’s screen was locked. Thus, iPhones ARE designed to work this way.

There are exceptions:

If a data transfer is in progress when the screen locks it is allowed to complete before shutting down Wi-Fi.
If the Personal Hotspot is in use Wi-Fi stays on, but as a router, not as a means of connecting to the Internet.
If a notification is received Wi-Fi turns on for 15 seconds to allow the notified app to save the notification.
If the phone is connected to power Wi-Fi stays on.

These are facts. I’m not going to argue facts any longer.

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Answer 8

Mar 3, 2024 5:00 AM in response to Lawrence Finch

What a rubbish thing if it’s a feature. What if i want to receive calls when phone is locked ? And i dont have option of putting my phone on charge or no data to run ?

pathetic answers saying it’s a feature.

and it happens only over certain wifi . What do you have to say about this ?

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