Notification not going away, can’t power off phone!

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Level 1

4 points

Notification not going away, can’t power off phone!

I was just on my phone (iPhone 12) while it was charging, an “accessory not supported” notification came up it usually happens so I clicked “ok” and it didn’t go away then I tried to exit the app I was on and it didn’t work, I tried to power of my phone and it didn’t work, its so frustrating I can’t go on my phone, everything is on my phone, I can’t contact anyone, I can’t do anything, I have already tried that force power off thing and it doesn’t work. Please apple fix this, I’ve read other people complaining about this and the only answer is force power off but I’ve tried that!!! Please help me I need to get on pot my phone

iPhone 12

Posted on May 25, 2023 4:07 AM

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Answer 1

ProustGiulio

Level 10

209,802 points

May 25, 2023 4:34 AM in response to jiah82

If you already tried (to no avail) these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).

I suggest that your contact Apple Support directly, using this link:--> Contact Apple for support and service

Regards

Giulio

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Notification not going away, can’t power off phone!

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