My IPad says it is updated to 16.5 however I’m still getting a very frequent pop up saying”unable to install update an error occurred installing software” how do I get rid of this pop up?

My IPad settings says it is updated to 16.5 however I’m still getting a frequent pop up saying “Unable to Update error occurred installing update” how do I get rid of the pop up?

iPad, iPadOS 16

Posted on May 25, 2023 5:40 AM

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Question marked as Top-ranking reply

Posted on May 25, 2023 5:46 AM

If your iPad is not behaving as expected after performing a system software update, a forced-restart is recommended:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




1 reply
Question marked as Top-ranking reply

May 25, 2023 5:46 AM in response to SW417

If your iPad is not behaving as expected after performing a system software update, a forced-restart is recommended:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




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My IPad says it is updated to 16.5 however I’m still getting a very frequent pop up saying”unable to install update an error occurred installing software” how do I get rid of this pop up?

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