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Apple: Please STOP my Mac treating Daventry as a potentially malicious area in the world

Am I the millionth Mac owner in the UK to be confronted with "do you trust...?" with a little map of Daventry, Northants (town is dull but hey, nice surrounding countryside) every time I reach this Community and some other Apple "help" stuff? Despite me ticking the "Always Trust" box for next time, without fail my Mac ignores it and I'm forced to enter a six-figure code.


This is surely something Apple must fix at its end as permanently "safe", instead of leaving us Mac users to waste time fiddling around each time? Or have I missed something? By the way, my machine does run the latest MacOS and my browser is Chrome [arrgh and please don't weasel use of Chrome as an excuse]

Posted on May 25, 2023 6:30 AM

Question marked as Top-ranking reply

Posted on May 26, 2023 3:48 PM

RE: "Despite me ticking the "Always Trust" box for next time, without fail my Mac ignores it and I'm forced to enter a six-figure code."


By any chance, is your Web browser set to block cookies, or to delete them when you exit the browser? Maybe you are blocking the storage of something that Apple's Web sites need to be able to identify your browser as "one that has been seen before."


If you are blocking cookies, you might try making an exception to allow them on "apple.com", or at the very least, on "discussions.apple.com".

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9 replies
Question marked as Top-ranking reply

May 26, 2023 3:48 PM in response to TeeMarkM

RE: "Despite me ticking the "Always Trust" box for next time, without fail my Mac ignores it and I'm forced to enter a six-figure code."


By any chance, is your Web browser set to block cookies, or to delete them when you exit the browser? Maybe you are blocking the storage of something that Apple's Web sites need to be able to identify your browser as "one that has been seen before."


If you are blocking cookies, you might try making an exception to allow them on "apple.com", or at the very least, on "discussions.apple.com".

May 25, 2023 10:15 AM in response to TeeMarkM

I suspect the reason that it is showing you a map of Daventry is that that is where it believes YOU are located. The idea is to help you decide whether to trust the login (enter the two-factor code). If you just tried to log in, and you see a map of your area, you would tend to trust it. If a map popped up showing some scammer call center in India, you might go "What the ?!?!" and that might put you on alert enough to refuse to authorize the login.


But as far as knowing where you are - the system is making a guess. Sometimes it has enough information that it can guess very accurately, other times not. And maybe, just maybe, it's coming up with Daventry because it's basing its guess on some information that it has about your Internet Service Provider (ISP).


As far as turning off two-factor authentication (if you can), that's a separate matter that would be in some preference somewhere.

May 25, 2023 8:16 AM in response to KiltedTim

You are correct; the two-factor ID verification popup appears. I cannot bat the bleddy thing down, it raises stress level as well as wastes my time.


Where I live is indeed irrelevant...but then how am I to know [and why should I care] that the Apple server/ call centre/ comms node happens to be located in or near Daventry? If it were to move at anytime to Daresbury, Dullingham, Downderry or Dolgellau should I treat it with any more or less suspicion?


My point is that it keeps insisting on verifying ID even though each time I tick the "Don't ask me again" box! It's perfectly reasonable to expect to enter my Apple ID and password when making certain changes, but this is the only thing I get an Apple ID verification demand for just via browsing.

May 26, 2023 1:01 PM in response to TeeMarkM

Ah, if so that's even more worrying, as I don't live anywhere near Daventry. But that's always the map that shows up on the few occasions I use this community thing and I'm asked to "trust" the login. Interesting about ISP guesswork, despite the fact that they know where I live as it's on my account profile.


Anyway, it's unlikely that raising the matter formally with Apple helpdesk will change anything, so I'll save my sanity and not bother trying....


Cheers.

May 26, 2023 3:43 PM in response to Servant of Cats

From the support document:


"If you're already using two-factor authentication with your Apple ID, you can't turn it off. If you updated to two-factor authentication inadvertently, you can turn it off within two weeks of enrollment. If you do, your account is less secure and you can't use features that require a higher level of security."


BTW, it's not Daventry that they are treating as "potentially malicious", but any AppleID login from an untrusted device.

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Apple: Please STOP my Mac treating Daventry as a potentially malicious area in the world

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