I did not renew Apple Music for a month, then renewed it, now I can't find my old songs

Hello. I did not renew it for a month, then I renewed it, and then I did not find my old songs, only the display picture and the songs are hidden. How do I solve the problem, please? What can i do to get my songs back! And what’s the problem!! Pls answer me soon possibly



[Re-Titled by Moderator]


iPad Air, iPadOS 16

Posted on May 25, 2023 12:55 PM

Reply
3 replies

Jun 3, 2023 12:48 AM in response to Sana1177

Hi Sana1177,

welcome to the Apple (user-to-user) Community.


Re: "I did not renew Apple Music for a month, then renewed it,

now I can't find my old songs"


Wondering if your old songs still appear in your purchase history.

If so, you can likely RE-download them:


Previous purchases may be available in the "Library" in the Music app.

or

If needed: How to: Redownload music - Apple Support

________________________________________________________________________


Troubleshoot;e-shooting:

If there's an issue when you re-download apps, films or other content from Apple – Apple Support

Eg: says:

“. Learn how to redownload hidden apps or unhide music, films, TV shows, books and audiobooks."


“If you see items in your purchase history but you can't re-download them, 

report a problem.“

______________________________________________________________________


Re: And what’s the problem!


How apps, content, and subscriptions from Apple are billed - Apple Support

says:

"If none of your payment methods can be charged, your account shows a

negative balance. You can't buy more items or update your apps until you

 update your payment method."


More support if needed:

Apple Music Support website:

Music - Official Apple Support


All the best :-)

Jun 3, 2023 4:55 AM in response to Sana1177

When you say that you did not find your old songs, do you mean songs that you owned – that you purchased from iTunes, or that you imported from your own CDs? Or "offline listening" copies of songs that you hadn't purchased, but that you had saved while you were subscribing to Apple Music?


I would expect that once you stop subscribing, your devices would stop playing the "offline listening" copies, and start removing them, at any time. Those were just songs to which you were renting access.


If stopping the subscription caused you to lose songs that you had purchased from iTunes, or that had imported from your own CDs, that would be a valid complaint.

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I did not renew Apple Music for a month, then renewed it, now I can't find my old songs

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