I have an IMac Pro which I just updated to Ventura 13.4. Now, ClamXAv is unresponsive to commands when running. Has anyone else experienced this recently?
In addition, I am unable to update the AV database, which worked very well before the upgrade?
I suppose I could just uninstall and re-install ClamXAv but I prefer know why, when there is a reason.
Thanks,
GC
TTWO_Always wrote:
For your interest, I've been running a trial version of Kaspersky's Premium protection and it appears to be working really well. You might like to give it a try if you aren't getting backup from ClamXAV.
Good luck! 😃
Nope! Would not recommend Kaspersky, unless you are comfortable with a Russia controlled antivirus company that has full access to your computer. It is also facing a ban in the US and is not allowed on government computers over these concerns.
In addition, ClamX has already been caught selling customer data gained through the use of their software.
TTWO_Always wrote:
For your interest, I've been running a trial version of Kaspersky's Premium protection and it appears to be working really well. You might like to give it a try if you aren't getting backup from ClamXAV.
Good luck! 😃
Nope! Would not recommend Kaspersky, unless you are comfortable with a Russia controlled antivirus company that has full access to your computer. It is also facing a ban in the US and is not allowed on government computers over these concerns.
In addition, ClamX has already been caught selling customer data gained through the use of their software.
If this is a company-owned Mac, you need to be dealing with your IT department about company property.
You likely need to do that even if it's your property as they're setting the standard and they are responsible for it working as they planned.
Thank you for your reply. I am the IT department. What I am trying to find out is if anyone else has experienced the same issue that one of my end users is currently dealing with and if so, what was the solution, if any.
With 13.4 being deployed so recently, I'm feeling like I might one of the first to have this is issue. Furthermore, this is a one-off use case. The standard AV used by the company is different than that used on this particular machine.
I cannot change the environment or applications nor can I implement work-arounds. This machine has its purpose and is configured to support that purpose.
If I am the only one experiencing this poor performance, so be it, I will have to experiment on my own, no worries.
Thanks all.
TTWO_Always wrote:
For your interest, I've been running a trial version of Kaspersky's Premium protection and it appears to be working really well. You might like to give it a try if you aren't getting backup from ClamXAV.
Unless your employer requires such software, don't use it. It does almost nothing useful and can do lots of bad things (see Mac Jim ID's ) recent post.
To learn how to protect your Mac without exposing it to dodgy companies, start here:
Effective defenses against malware and ot… - Apple Community
Thank you for your reply. Unfortunately, this Mac is required by company policy to have an AV app installed over and above the MacOS AV.
Hello~ In addition…anyone using Kaspersky needs to be rethinking that choice.
~Katana-San~
Even if you are not the only one it is important to know that it’s not Apple’s responsibility to make sure third party software continues to work properly after a macOS update. It's up to the developer of the software to make sure it works with the current releases of macOS.
Can we assume you have the very latest version of ClamXav installed? Check with the developer to see if they have other reports of this. If so then ask when you can expect an update to fix things.
"it’s not Apple’s responsibility to make sure third party software continues to work properly after a macOS update"
Absolutely, goes without saying.
I have contacted the vendor and we have installed the latest version and checked all of the obvious stuff.
We'll wait on the vendor.
For your interest, I've been running a trial version of Kaspersky's Premium protection and it appears to be working really well. You might like to give it a try if you aren't getting backup from ClamXAV.
Good luck! 😃
You don't need any AV products. They and fixers, optimizers and speed up apps can do more harm than good.
You Mac has built-in AV.
OK
Hello 'GrumblingCarle'! 🙂
May I ask what response you got from Canimaan Software Ltd, the maker of ClamXAV?
Is the computer running smoothly again now?
ClamXAv Running Super Slow after Upgrade to 13.4
