I saw a pop up: “The recovery server could not be contacted.” when installing High Sierra.

Question

I saw a pop up: “The recovery server could not be contacted.” when installing High Sierra.

I don’t know what the message “The recovery server could not be contacted.” means. Maybe it’s because I keep getting messages that my computer was restarted because of a problem.

Nowadays, I shut down my Mac to avoid this. I found a website to fix theat message, but it didn’t work. I have connected to my Wi-Fi network, got the correct UTC date and time, etc.

*sign* This is going to be a problem in the future. I guess I have to stay on the latest version.

How do you fix it so I can install High Sierra and upgrading to macOS Catalina? Please reply back.

MacBook Pro 13″, macOS 13.3

Posted on May 25, 2023 2:06 PM

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Answer 1

Best reply

BDAqua

Level 10

240,077 points

May 25, 2023 3:14 PM in response to Community User

Hi there, Create a bootable installer for macOS...

Create a bootable installer for macOS - Apple Support

Does your Mac qualify forCatalina???

MacOS Catalina 10.15.7 - Technical Specifications

General Requirements

OS X 10.9 or later

4GB of memory

12.5GB of available storage (OS X El Capitan 10.11.5 or later)*

Some features require an Apple ID; terms apply.

Some features require a compatible internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Catalina:

MacBook (Early 2015 or newer)

MacBook Air (Mid 2012 or newer)

MacBook Pro (Mid 2012 or newer)

Mac mini (Late 2012 or newer)

iMac (Late 2012 or newer)

iMac Pro (2017)

Mac Pro (Late 2013 or newer)

How to download macOS - Apple Support

https://apps.apple.com/gb/app/macos-catalina/id1466841314?ls=1&mt=12

macappstores://apps.apple.com/app/macos-catalina/id1466841314?ls=1&mt=12

How to upgrade to macOS Catalina – Apple Support

And caution on 10.15 or higher, to see which Apps will no longer work in 10.15 get Go64...