Accessing a deceased person's account

Perhaps to revisit a recently updated Apple Support article

as important details likely changed. From what, hard to say.

How to request access to a deceased family member's Apple account - Apple Support

//support.apple.com/en-us/102431

..Sections in these articles state what Apple do where their

interests & security are involved; as it varies by jurisdiction.

So that may be a place to seek more help, direct from Apple.

Or ask your local regional court about how to open probate

court case in this matter; I've done it, at a State level.

Those of us who reply here, in support discussions pages, do

so as Volunteers and as fellow users of Apple products. Much

like those who pose questions; or some AI bots, who also do.

By court-order it means the legal procedure effectively “activating” your executorship.

Simply presenting the death cert and will is generally insufficient for most settlement matters w/o without a judicial “endorsement.”

Generally, the validity of the will must be adjudicated before the estate can be formally settled.

In my own executorship in the U.S. I received a Letters Testamentary from the court legally empowering me to act on behalf of the estate.

Here’s a fairly decent guide, but it always varies by local laws:

https://executor.org/probate-court/

You’ll need a court order as specified in How to request access to a deceased family member's Apple account - Apple Support

That will vary by jurisdiction. You may be able to petition the court directly (either a judge or the clerk of courts) or you may need to file through a lawyer.

Did you end up figuring it out? I'm in the same situation in Canada. Would really appreciate your help. Thank you

ggari23 wrote:

Did you end up figuring it out?

That won’t matter, since muguy correctly stated “That will vary by jurisdiction.”

Yes it does matter. Canadian laws are similar across provinces.