My iMac takes almost 5 minutes to boot up or restart after upgrading to Ventura 13.4
Since upgrading to Ventura 13.4, my iMac takes almost 5 minutes to boot up or restart. Is this happening to all?
[Re-Titled by Moderator]
iMac (2017 – 2020)
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Since upgrading to Ventura 13.4, my iMac takes almost 5 minutes to boot up or restart. Is this happening to all?
[Re-Titled by Moderator]
iMac (2017 – 2020)
Once booted up, the computer runs just fine. It is only the startup that is so slow.
Once booted up, the computer runs just fine. It is only the startup that is so slow.
Try Booting the computer without any External Drives attached.
They can be reattached once fully booted
If still slow, proceed to the 7 Steps below
Suggest the User start with Points 1 to 4 and then Test
Still having issues, move onto Steps 5 and 6 and Test Again
Still no resolve - move onto Step 7 and follow instructions therein
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance
3 - Does the issue present in this mode ?
4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
7 - Download the Application Etrecheck directly from the Developer.
This is a Diagnostic Tool that makes no changes to the computer.
It makes a coherent and readable inventory of both the Hardware and Software used on the computer
The application is free or paid from added features.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<
The Internal Drive reports a semi-normal size of Empty Space - to not an issue there.
But the below is directly connected to >>
Q - System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall.
A - There are Third Party Extensions installed that maybe interfering with the Normal Operations of both the External Drive and the General Operations of the computer
If I may refer back to Original Reply about Safe Booting
" Safe Mode will also eliminate Third Party Software, extensions and drivers from loading.
It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance
I do not believe there is a single issue that maybe causing this issue but a Combined Combination if issue that is resulting in this Issue
Thee reported Fact that Some Boot work normally in evidence enough to infer this is a Combination Od Third Party Software installed and used on this computer
A - Western Digital Software, Surfshark etc
A - And then the USB 2 Drive
Perhaps my learned colleague @etresoft may chip in too with additional information on this matter
Firstly, would suggest booting the computer without the 3 different External Drives and Test if the boot time is faster
Problem: Computer is too slow
Description: Boot or restart takes 5 minutes since upgrading to Mac OS Ventura 13.4
Q - System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall.
A - There are Third Party Extensions installed that maybe interfering with the Normal Operations of both the External Drive and the General Operations of the computer
Q - Apps crashing - There have been numerous app crashes.
Q - Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
Q - Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
A - This generally indicates some of the Applications need to be reviewed for Compatibilities Issues
Q - System modifications - There are a large number of system modifications running in the background.
A - There are consequences when running an operation system which has been modified. This can be done by either the User and / or Third Party Application with alter the Normal Functionality of the OS
iMac (Retina 4K, 21.5-inch, 2019)
Q - Drives:
disk0 - APPLE SSD SM0256L 251.00 GB (Solid State - TRIM: Yes)
A - Rather small Internal SSD Drive. So, would it be correct to say a lot of your Data and Work is being kept and saved to the External Drives ?
A - If so, you may get better performances from 3 SSD Drives. The speed would be much greater that an Rotational Platter drive even if the External Drive was spinning at 7200 ROM
Q1- disk2 - Fantom Drives 14.00 TB
External USB 5 Gbit/s USB
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 - M************A (Journaled HFS+) 14.00 TB (5.80 TB used)
Q 2 - disk3 - WD Ext HDD 1021 3.00 TB
External USB 480 Mbit/s USB
disk3s1 - M************C (Journaled HFS+) 3.00 TB (2.85 TB used)
Q 3 - disk4 - WDC WD60 EDAZ-11U78B0 6.00 TB
External USB 5 Gbit/s USB
disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk4s2 - M************B (Journaled HFS+) 5.00 TB (1.17 TB used)
disk4s3 [APFS Container] 1.00 TB
disk5 [APFS Virtual drive] 1.00 TB (Shared by 1 volumes)
disk5s2 - M************D (APFS) (176.21 GB used)
Q - Surfshark.app
Q - [Running] Surfshark Antivirus - version 4.9.2 (SURFSHARK LTD - 2023-05-22)
Application: /Applications/Surfshark.app - version 4.9.2 (SURFSHARK LTD - 2023-05-28)
Description: System Extension enables Surfshark app to provide antivirus features.
Q - [Running] Surfshark. WireGuard - version 4.9.2 (SURFSHARK LTD - 2023-05-22)
Application: /Applications/Surfshark.app - version 4.9.0 (SURFSHARK LTD - 2023-05-28)
Description: System Extension enables Surfshark app to connect using WireGuard protocol.
A - VPNs are usually good or required for Connecting to the HeadOffice Network and or Banking websites. If the intent is to protect your Internet Connects - waste of time IMHO.
A - Many VPNs collect your personal Data and Credit Card Information and repackage it for Sale,
A - After all, VPNs are in business to make Money
Q - qbittorrent.app
A - Torrents are a Great Way to download Pirated, Cracked and often times Malware / Adware infect software without the user even being away of this fact.
Q - Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist
Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper
Details: Exact match found in the legitimate list - probably OK
A - Third Party Software from the Manufacture that is bundled on the New Drive is very often Buggy. Added is the fact that macOS is very well equipped to manage external drives
I would do 2 things:
Run 'First Aid' from the disk utility app
Boot into safe mode to allow the system to run diagnostics and repair what it finds wrong.
Start up your Mac in safe mode - Apple Support
Then boot back into regular mode and check if problem has been resolved.
Try booting without that USB 2.0 drive connected and see if there is a difference.
Apparently it was my SurfShark VPN/Antivirus software. Thanks so much for the assistance with this!
That was the first thing on your initial list of suggestions. I rebooted several times without any external drives connected. No change. I tried disabling login items. No help there. I hardly ever use the VPN. I'm thinking compatibility could be an issue.
Welcome
" I hardly ever use the VPN. I'm thinking compatibility could be an issue."
Although is is hardly used makes not different is use often or Not.
It is installed and Running in the background ALL the Time
Thanks so much for examining this. My EtreCheck report info is attached.
Thank you 👍 for the Report.
We and that is a Collective We, meaning other contributors and self, will dissect it in detail.
Will get back to you shortly
Good catch USB 2 drive and " early bird gets the worm ? " 😎
Oh...and startup time is normal in Safe Mode.
Thanks for the advice. I will take a look at those.
My iMac takes almost 5 minutes to boot up or restart after upgrading to Ventura 13.4