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Highlighted text not saved on pdf

I lost 2hours of work because highlighted text hasn't been saved on a pdf file.

I saved the file and reopened it just after, but almost all highlighted text (the majority of it, that's strange) hasn't been saved.


To highlight I used the touch bar highlight tool provided by the Preview app (and it is not that intuitive when you want to use different colors to highlights because menu close up when you select a different one).

I looked into all the checkpoint versions made by Preview of the document, but none saved all the highlights made, just the few ones I still got saved.


Morover the saved highlights are sparse, and since I highlighted the text sequentially it seems just too strange.


Maybe I used the touch bar wrongly for this use, but when highlighting everything looks good, the problem apparently raised when closing the document afeter saving it.


If anyone can help out recovering or pointing out the problem would be appreciated.


My pc is MacBook Pro M1, with Ventura 13.1

MacBook Pro 13″, macOS 13.1

Posted on May 26, 2023 10:24 AM

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6 replies

Sep 12, 2023 9:38 AM in response to He_man04

If you're having so much problems with Preview why not try one of the other PDF markup apps: Skim (free) or Adobe Acrobat Reader (free). I use Skim and it's an excellent app.


Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?


Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


May 26, 2023 11:33 AM in response to sangio01

Don’t know if this applies to your situation …


I regularly use “annotate” on pdfs with an Intel MBP from within Preview and have found that I must explicitly “Save” for any changes to “stick.”


Inafvertantly “closing” Preview doesn’t prompt for a “Save”, and it seems to remove any annotations since the last previous “Save.”

Jul 18, 2024 5:12 AM in response to sangio01

Yeah, I have macOS Bigsur 11.7.10 IMAC, mine was working until last week perfectly fine and the new updates make the system not save the highlights. I am utterly disappointed that I've lost two days of complete work on a professional book.

I have 3 Apple devices and understand it's a software error which Apple should immediately rectify. We don't need to buy Apple to be relied on another app as the system was working fine until the last update. Kindly rectify the error as soon as possible.

Highlighted text not saved on pdf

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