Purchased a damaged Apple gift card, what is the policy?

babatunde149 wrote:

I have damage Apple gift card

You'll have to click this link to contact Apple Support for assistance.

Hello~ Contact Apple Support by clicking on below….

Contact Apple Support <<< Click here.

~Katana-San~

Jesurice wrote:

I bought 2 Apple cards worth $1000

Only for me to find out that 2 codes are missing from it, it's 14 codes instead of 16

Please can you help me

You will need to take them back to Walmart.

Same thing happened to us! I took the card back to CVS and they said they can't do anything because it's Apple's fault for selling defective cards. I chatted with Apple support but the nice gentleman in India had to refer me to someone else tomorrow during normal operating hours. I am waiting on their call back tomorrow.

So was your situation resolved, or not? Inquiring minds want to know!

I purchased an Apple Gift Card at TARGET. Target told me they couldn't do anything about a damaged card and to call Apple Customer Service. I did call. The representative told me Apple can only refund gift cards purchased directly from Apple. So what does a consumer to do now? Neither Target or Apple wants to be responsible.

Sandrasims wrote:

Hi pls I bought an apple card but I mistakenly scratch off firt 4 digit form the card. please can it still be redeem?

You'll have to contact Apple Support using this link for assistance.

oluwasegun263 wrote:

Hello I bought Apple Card and I mistakenly scratched two digit out of the card and I needed the two missing code to get it used

You could try reading this thread where an answer has been given about every other post?

Katiewhite99 wrote:

I also have the same issues got a damaged Apple gift card and can’t reach out to apple customer service or any of their agent via WhatsApp

Apple doesn't have a support channel via WhatsApp. Use this link to contact Apple Support instead.

Scottyhendrix428 wrote:

I purchased a $100 Apple gift card from Walmart yesterday and scratched it off and it was blank no codes

Luckily for you, the next steps have been given repeatedly on every page of this thread!

Hey all. I recently purchased an Apple gift card from a third party retailer (Target) and half the code is missing. This is the second time I’ve had this issue occur and the first time this happened, Apple solved the problem by sending me a new code. This second time I’m told by Apple that this card is void because it’s damaged and I need to seek reimbursement from Target

I bought an Apple Card $1000($500 each) and they both have three missing code on each..How can I solve it out and have taken it back to the store and they said they can’t refund my money back cause the problem is from Apple?

I purchased apple gift card and the code was damaged on card i have missing numbers when i removed strip.purchase was for $100. I need to send copys. Of card,purchase receipt and activation receipthow can i send that to you?

[Edited by Moderator]

Again, you'll want to contact Apple Support as I wrote in my earlier reply.

The card has incomplete code

help me out

I got An issue with my Apple Card