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iPhone keeps saying "no sim available" after IOS 16.5 update.

I recently updated my phone about 3-4 days ago to the 16.5 update. Yesterday, may 26, I got a pop-up that said “No Sim Available” and had to press ok to clear. My phone went to SOS mode and I had to restart my phone. This morning I check my phone from waking up and my phone is back on SOS mode. So while I showered I turned my phone off and then powered it back on when I got out. I haven’t had this happen before, except when my SIM card was damaged when I was with Verizon. But that was over 7 years ago. Is anyone else having this problem after the update?

iPhone 12 mini

Posted on May 27, 2023 4:41 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 30, 2023 10:23 AM

1 hour ago, everyone’s iPhones at work suddenly said “NO SIM” all at the same time. Different carriers, different models of phones. Some personal phones, some business phones centrally managed. The whole building had to manually reboot their phones to get the devices back to normal. What is up with this?

36 replies

Dec 28, 2023 2:00 PM in response to Verdia

So, this happened to me out of nowhere, as well. A reboot would help it for a couple of days and I would get it again. Then, it started being more frequently....I opened the sim card and reinserted. Again, fixed for a very short time. Then, I reset the network settings and it helped for maybe a few minutes. Truly bizarre. After a few times of doing the last, I went into settings and there was NO sim information AT ALL. GONE. Eventually, nothing worked and it was constantly on SOS. On Christmas, I did a chat with a rep from Verizon. He sent a QR code to my husband's phone, I scanned it...followed the prompts and VOILA! Fixed. Haven't looked back. Apparently, there are eSim cards on iPhones after 2018. *shrug* I don't know...but the reactivation worked and I am good as new. For whatever it's worth, I am on iphone 12.

Aug 1, 2023 6:10 AM in response to KR-2009

KR-2009 wrote:

I am currently experiencing this. My carrier told me that now have to find time to go to their store and pay for a new sim as this is "not their fault". she actually laughed at me when i questioned why i not only have to find time to come in there for her to fix something that is not my fault, but also pay for this? She then laughed and told me it wasnt Verizon's fault either and if she wants me to fix it I will have to pay. I let her know that it sounds like i have no other choice at this point and hung up. GRR.

Verizon corporate stores don't charge for SIM cards.

Oct 30, 2023 10:37 AM in response to 55reasons

55reasons wrote:

1 hour ago, everyone’s iPhones at work suddenly said “NO SIM” all at the same time. Different carriers, different models of phones. Some personal phones, some business phones centrally managed. The whole building had to manually reboot their phones to get the devices back to normal. What is up with this?

There are probably microcells that serve your building that are connected to the same power source which was interrupted. Carriers often co-locate on infrastructure leased from third-parties. Lots of office and retail buildings can't get signals without the microcells. All it would have taken was momentary glitch.


Ironically, when I worked for Verizon, you couldn't get a signal in most of the stores if the microcell went out.

Oct 31, 2023 12:29 PM in response to 55reasons

55reasons wrote:

Multiply this times hundreds of people in different areas / different cell towers / different carriers / different makes and models.

If there had been some massive failure of iPhones, it would be in the news. Something local, specific to your company's physical locations, perhaps, seems to have had a glitch.

As of last night I also cannot use the remote app on my iPhone(s) to connect to any of the Apple TV’s in my house either.

Is your ATV connected to ethernet? Or WiFi?

Dec 28, 2023 7:42 AM in response to MacDelta

Good idea. This just started happening to me yesterday, seemingly for no reason. Restarting only temporarily resolved the issue. Ejecting and reinserting the SIM also only temporarily resolved the issue. If the issue continues today, I’m going to try the tape trick to add a little thickness to the SIM in case it’s a loose SIM/poor contact issue.

iPhone 13 Pro

iOS 17.1.2

Verizon

Dec 29, 2023 1:20 PM in response to MssRaccoon

Hello guys. Same issues.

I have an iPhone 13 with the last iOS Update,

SIM card and eSIM are installed. It works well until you switch off the phone. When you turn it on there is no SIM or Signal for both.


But if you remove SIM, reboot the phone, and then insert it, it works. But for eSIM you have to install everything again from scratch.


And when the phone is switched off again everything is repeated. I don't know what to do. My iPhone is new, I just got it a few months ago.

iPhone keeps saying "no sim available" after IOS 16.5 update.

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