itunes

my iphone has disappeard from my pc itunes

Windows, Windows 6

Posted on May 27, 2023 8:56 AM

Reply
Question marked as Top-ranking reply

Posted on May 27, 2023 9:05 AM

Troubleshooting:

Turn your iPhone On and unlock it -> enter the passcode.

Go to Settings -> set Auto-Lock to Never.

Connect your device to your computer using an Apple USB cable & try also another USB cable.


Make sure your Windows PC is up to date and Update to the latest version of iTunes

Update to the latest version of iTunes for Windows 10 – Apple Support (UK)

 

See also -> Check your third-party security software.

Check the Wi-Fi connection.

Turn Off Hotspot.

Turn Off or remove VPN if necessary.

Disable all AV & Firewalls temporarily while you connect the iPhone.


7 replies
Question marked as Top-ranking reply

May 27, 2023 9:05 AM in response to fchesek

Troubleshooting:

Turn your iPhone On and unlock it -> enter the passcode.

Go to Settings -> set Auto-Lock to Never.

Connect your device to your computer using an Apple USB cable & try also another USB cable.


Make sure your Windows PC is up to date and Update to the latest version of iTunes

Update to the latest version of iTunes for Windows 10 – Apple Support (UK)

 

See also -> Check your third-party security software.

Check the Wi-Fi connection.

Turn Off Hotspot.

Turn Off or remove VPN if necessary.

Disable all AV & Firewalls temporarily while you connect the iPhone.


May 27, 2023 9:04 AM in response to fchesek

Connect iPhone to Windows Computer


Troubleshoot if unable to connect


You can use some of the following features

To navigate iTunesuse the buttons in the navigation bar at the top of the iTunes window. To switch to a media type, like Music, Movies, TV ... Download and use iTunes for Windows 10




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