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iMessages and Phone app

My iPhone iMessages app has been crashing and appearing with a blank screen when opening it when after hardware restarting my iPhone it would work again but when I would click a button it would freeze. This would happen with me in the Phone app where I would not send and receive phone calls and messages.

iPhone 13

Posted on May 27, 2023 10:55 AM

Reply
Question marked as Best reply

Posted on May 27, 2023 11:56 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

4 replies
Question marked as Best reply

May 27, 2023 11:56 PM in response to matthew9800

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

iMessages and Phone app

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