You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Disabled iPad 4th gen-not in iCloud devices

My granddaughter accidentally disabled my old iPad 4th gen she uses. This device is not showing up in iCloud.

How do I restore it to working condition. I also have a MacBook.

Thanks in advance!

iPad Pro (4th generation)

Posted on May 27, 2023 5:58 PM

Reply
Question marked as Top-ranking reply

Posted on May 27, 2023 6:00 PM

Staci77 Said:

"Disabled iPad 4th gen-not in iCloud devices: My granddaughter accidentally disabled my old iPad 4th gen she uses. This device is not showing up in iCloud. How do I restore it to working condition. I also have a MacBook. Thanks in advance!"

-------


Troubleshooting a Locked iPad:

Is your iPad locked? If so, you need to unlock it first. Refer tot the following...


Being Locked Out...

Hold it Right There!

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot your iPad Passcode - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :
1 reply
Question marked as Top-ranking reply

May 27, 2023 6:00 PM in response to Staci77

Staci77 Said:

"Disabled iPad 4th gen-not in iCloud devices: My granddaughter accidentally disabled my old iPad 4th gen she uses. This device is not showing up in iCloud. How do I restore it to working condition. I also have a MacBook. Thanks in advance!"

-------


Troubleshooting a Locked iPad:

Is your iPad locked? If so, you need to unlock it first. Refer tot the following...


Being Locked Out...

Hold it Right There!

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot your iPad Passcode - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :

Disabled iPad 4th gen-not in iCloud devices

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.