Recently I want to update my Apple ID setting, I enter my Apple ID password and the iPhone password, then it pup put the error says, I have to reset the End-to-end encryption data, so I followed the step given by Apple specialist to reset the iPhone about 4 times, but it doesn’t work.
I just want to use Apple Pay 🥹🥹🥹, please help me.
It says, I have to reset the End-to-end encryption, after reset I can login to my iCloud.
iPhone 14 Pro Max, iOS 16
To confirm, ThomasYu0912,
Apple Pay and Apple Card are two separate things. So we want to clarify that, if this is related to Apple Pay, that the credit or debit card that you're using is one that is eligible. An Apple Card is both a physical and digital credit card issues by Goldman Sachs in the United States.
So in order to progress, the iPhone's end-to-end encryption must be reset. It is detailed at iCloud data security overview - Apple Support Bear in mind that this does impact things such as iCloud Keychain, Home data, Health data, and payment data in addition to some other aspects. So you may need to re-enter that information after and may lose access to what was saved before.
Thanks!
Hi ThomasYu0912,
You'll also want to make sure that your bank or card issuer supports Apple Pay: Apple Pay participating banks in Canada, Latin America, and the United States - Apple Support
If you continue to have issues, you'll want to contact Apple Support so that they can look into this with you further. They can be reached here: Get Support
Best regards.
Thanks for those details ThomasYu0912,
It sounds like you're having trouble with Apple Pay. We can help.
Keep in mind that Apple Pay is not available in all regions. Let's make sure you are in one of the Countries and regions that support Apple Pay first. If you are, you can follow these steps to Set up Apple Pay.
Hope that helps.
Take care.
Hi Apple AdvisorMP
I was at The US, I think the region was support for the Apple Pay.
Hi bailiar,
I use the Apple Card.
Can’t reset the End-to-end encryption
