Notification volume on my iPhone is very low

My iphone 13 notification volume is very low. It's very annoying. It's a company phone, I'm missing notifications from my boss, and I can't sit and stare at my phone all day. I'm very frustrated, nothing is working.

I did notice that along with my text tones volume being about 30% lower than my ringer volume. even when I pick the same tone.. that some of my purchased tone sounds were missing.. last nights update restored them back to where they were.. BUT still having issues with the lower volume on the text notifications.. I have tried every solution on this message board with no luck.. Actually, I had someone vandalize my mailbox in the middle of the night because I didn't hear my text notifications from my security camera.. this needs to be fixed asap!!! it is definitely some sort of bug in the update.

I have the same problem on iPhone 12 mini iOS 17.3.1 message and other notifications are very low and I'm missing messages because I don't hear it. Ring tone is perfectly loud.

Has Apple found a solution to this? I've been calling and having this issue for over a year. It does the same to GPS. Almost got in accident due to almost missing my exit from not hearing GPS notifications

Found a somewhat unsatisfactory solution. After turning off bluetooth the alerts are at the expected level. For me , Bluetooth always appears to be searching, with the spinning disk there all the time, thought it connects fine to known devices. It may be related to 'MFI Hearing Devices', under Accessability>Hearing Devices, which also shows a spinning disk whenever Bluetooth is switched on.

Hope this helps, though a better fix is obviously needed

As far as I know, they haven't resolved the issue. It's very frustrating, I'm checking my phone every hour because I can't hear the notifications.

Exactly same problem on brand new iPhone 13 mini on IOS 16.7.1

Spent an hour on the phone to customer service who could hear the issue over the phone, ran a remote diagnostic (all fine), and could not resolve the problem

There are many reports of this online

Please help

Same here. Since the new update some ringer options are gone for texts and all text sounds are substantially quieter than before. Apple needs to fix this asap. I’m a surgical resident and I’m now missing text messages when I’m on call.

Same problem on an iPhone 15 Pro Max on iOS 17.1.1 I contact support via iMessage and all they can do is send me an article to remove the mute mode.

[Edited by Moderator]

My wife’s Xs has fantastic ringer AND, notification volume. Even my daughter’s 8, is louder than my 13pro.

Possibly QOD, bet no one here knows how to put a custom tone on their iPhone though.

Can you help them by explaining how to, step by step.

Thanks.

of course I’ve tried that, I’m sure thousands of us have, as well as so many other basic function changes on our phones. There’s got to be some serious help out there for us Apple?

Hello

I also have this problem. I've gone from iOS 12 to iOS 16 with a new iPad 9th gen.

The volume, when listening to internet, is fine. No problems there.

However, when getting notification alerts for iMessage (texts) or emails, I can barely hear anything. The 'change with Buttons' is OFF. The volume is set to HIGH.

Not sure what's the problem. Any ideas?

It seems to only be a problem with the preset text tones that come on the phone. I tried switching over to a preset tone, after using custom tones since I’ve had iPhones and that’s when I discovered the issue. You can get around it by making custom tones and they work just fine.

There is definitely something odd going on with the sound level volume being low for certain types of notifications--specifically any of the non-Ringtone alerts, e.g., Text Tone, New Mail, etc.; hear me out--on my iPhone 14 Pro Max (iOS 17.3.1--however, issue has been present in numerous previous iOS versions) I can replicate the notification volume level issue as follows: I have the "Sleep Time Free" app installed on my phone; when I enable/start the sleep timer on it, then go into the phone Settings -> Sounds & Haptics -> Text Tone and select any one of my alert tones I notice that the alert tone volume is very loud...but when I stop the sleep timer in the Sleep Time Free app and then go back into Settings -> Sounds & Haptics -> Text Tone and select the (same) alert tone, the alert tone volume is now noticeably quite a bit lower; I can replicate this at will. It is not just one specific alert tone either--I can select a different alert tone (even the iOS-provided ones) and it'll do the same high/low volume thing too, and as previously mentioned it occurs on any of the other non-Ringtone alert types too; oddly enough the Ringtone volume stays at a consistent volume level regardless of whether I start the sleep timer in the app. And actually you don't really even need to go into the Sound settings and select an alert tone to perform the test--the phone lock sound is affected similarly as well.

Obviously I'm not gonna be letting the sleep timer run 24x7 just so that my text and/or other notification alert tones will sound very loud but clearly someway, somehow the Sleep Time Free app is able to manipulate the notification volume level. Kinda odd that starting the sleep timer (in the app) would actually cause the alert tone volume to increase--you'd think it should have it decreased so that you're not awakened by a very loud alert tone notification while you're asleep.