Icloud

Hello, I had bought iCloud megabytes, and yesterday evening I deleted all my photos and only the ones I have in my mobile phone are left, please help me


iPhone 12 Pro, iOS 16

Posted on May 28, 2023 2:20 AM

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Question marked as Top-ranking reply

Posted on May 29, 2023 2:43 PM

Hello madona241,


Thank you for using Apple Support Communities. If you deleted some of your photos, we can share steps to recover them. Let's start off by following the steps listed in this resource here: Delete photos on your iPhone or iPad - Apple Support


Recover deleted photos or videos
1. Open Photos and tap the Albums tab.
2. Tap the Recently Deleted album under Utilities.
3. In iOS 16, iPadOS 16.1, or later, use Face ID or Touch ID to unlock your Recently Deleted album.
4. Tap Select.
5. Select the photo or video that you want to keep and tap Recover. If you want to recover all the photos and videos in the album, tap Recover All.
6. Tap Recover Photo to confirm.
If you accidentally delete a photo or video, you have 30 days to get it back from your Recently Deleted album. When you recover photos and videos, they go back to your Library.


Just in case, you can find additional details in the following resource here: If you're missing photos or videos in the Photos app


We hope this helps out. Thank you for using Apple Support Communities. Take care.




3 replies
Question marked as Top-ranking reply

May 29, 2023 2:43 PM in response to madona241

Hello madona241,


Thank you for using Apple Support Communities. If you deleted some of your photos, we can share steps to recover them. Let's start off by following the steps listed in this resource here: Delete photos on your iPhone or iPad - Apple Support


Recover deleted photos or videos
1. Open Photos and tap the Albums tab.
2. Tap the Recently Deleted album under Utilities.
3. In iOS 16, iPadOS 16.1, or later, use Face ID or Touch ID to unlock your Recently Deleted album.
4. Tap Select.
5. Select the photo or video that you want to keep and tap Recover. If you want to recover all the photos and videos in the album, tap Recover All.
6. Tap Recover Photo to confirm.
If you accidentally delete a photo or video, you have 30 days to get it back from your Recently Deleted album. When you recover photos and videos, they go back to your Library.


Just in case, you can find additional details in the following resource here: If you're missing photos or videos in the Photos app


We hope this helps out. Thank you for using Apple Support Communities. Take care.




May 29, 2023 9:51 PM in response to madona241

madona241 Said:

"I didn’t delete my photos on the icloud and I don’t see my albums, they deleted itself. Whats happen and how can I back ? please help"

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Troubleshooting Deleted Photos:

Loss of data is something you would have agreed to upon opening an Apple Account. So, if the following does not work, then they are gone. That's just the way it is :(


Four Tactics to Try:

A. Start here: If you're Missing Photos or Videos in the Photos app - Apple Support


B. Check iCloud, Directly:

For Photos: Go here, and see if they reside in iCloudhttps://www.icloud.com/photos


C. Restore your iPhone from a Backup:

Have any backups of this iPhone prior to this occurrence? If so, restore your iPhone from one that has these photos (the most recent backup, ideally). If not, then take this as a learning experience, knowing to always back up your device for recovery purposes. Important: Back up you iPhone prior to performing this restoration, should anything go wrong from here on out.


D. Where Else to Check:

  1. PC
  2. PDA
  3. eMail
  4. Mac Device
  5. Cloud Storage
  6. Android Phone
  7. USB Flash Drive
  8. External Hard drive
  9. Secure Digital Card
  10. Compact Flash Card

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