Two Factor Authentication: really obvious questions that are never answered

I have resisted turning on 2FA for a number of years after trying it when it was first pushed, because I got into some kind of infinite loop of despair trying to log on. Since I am wondering if one of the reasons I get endless requests to sign in to my Apple id (and always two or three times in a row) I am wondering if turning on 2FA will stop this.


BUT there are two very obvious questions that nobody seems to answer. I will ask these below. The context is that I have a number of Apple devices: an iPhone, two iPads and an Apple TV. When I am locked out of my Apple id on my iPhone I do not want to receive codes on my iPads or Apple TV, this makes no sense as they are almost never with me. Sometimes they are not charged up. They are toys, essentially, but my iPhone is a thing I carry around and actually use.


My questions are:


(1) Can I stop Apple sending codes to my trusted devices without needing to log them out from my Apple id? It makes no sense if I can do this by logging out all my trusted devices (thereby handicapping those devices) but not otherwise.


(2) Assuming I can do (1), or even if I have to use the fallback extra step of requesting a code by SMS, can my trusted phone number be linked to the same iPhone I am trying to log in on? In other words, I want things to behave like I have a single device, which I will always have with me. If I want to log into my Apple id on it, I want to make sure I can get an SMS to the phone even though I am not logged into my Apple id.


Thanks.


MarkH

iPhone SE (3rd generation)

Posted on May 28, 2023 4:24 AM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2023 8:50 AM

Good questions:


The fact that 2FA verification codes are sent to ALL trusted devices isn’t really an issue IMO as:


1) the code can’t be viewed unless an authenticated user is using the device, AND


2) If it ever “pops-up” when YOU didn’t initiate it, you KNOW that someone else has obtained your AppleID password and is attempting to access your AppleID.


Re: Trusted Numbers:


Yes, your iPhone can also be a “Trusted Number” to optionally receive codes via SMS (only when you click “Didn’t Receive Code” option)


… but IMO this is a BAD idea as if your phone is ever stolen, the phone’s physical SIM - removed and installed in the theive’s device - WILL ALSO receive the code. (at least until you notify your carrier)


Also … and often overlooked …


… that your trusted devices - if signed-in - can ALWAYS generate verification codes - even with ZERO connectivity.



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21 replies
Question marked as Top-ranking reply

May 30, 2023 8:50 AM in response to MarkHurst

Good questions:


The fact that 2FA verification codes are sent to ALL trusted devices isn’t really an issue IMO as:


1) the code can’t be viewed unless an authenticated user is using the device, AND


2) If it ever “pops-up” when YOU didn’t initiate it, you KNOW that someone else has obtained your AppleID password and is attempting to access your AppleID.


Re: Trusted Numbers:


Yes, your iPhone can also be a “Trusted Number” to optionally receive codes via SMS (only when you click “Didn’t Receive Code” option)


… but IMO this is a BAD idea as if your phone is ever stolen, the phone’s physical SIM - removed and installed in the theive’s device - WILL ALSO receive the code. (at least until you notify your carrier)


Also … and often overlooked …


… that your trusted devices - if signed-in - can ALWAYS generate verification codes - even with ZERO connectivity.



May 29, 2023 6:31 PM in response to MarkHurst

Hello MarkHurst,


Thanks for posting in the Apple Support Communities.


We do understand your hesitation about using Two-factor authentication for your Apple ID, however, this is the most secure method for accessing your account.


In regard to receiving the verification code on a trusted device, the Apple TV is not considered an option for being a trusted device. You can use your iPhone, iPad, iPod touch, Apple Watch or Mac. There is no option for excluding a particular device from being considered trusted when it's used with your Apple ID and linked to your account.


It is recommended that you provide a trusted phone number and even a second trusted phone number, if possible, when setting up your Apple ID. This will allow you to receive a verification code to an alternate option when you don't have access to your trusted device.


If you'd like more information this is discussed in Two-factor authentication for Apple ID - Apple Support


Best regards.


May 31, 2023 2:54 AM in response to Chattanoogan

Chattanoogan wrote:

Re: “… currently I am prompted to log in perhaps twice a week - on four different devices - for absolutely no good reason …
...
Troubleshooting “what might be wrong” perhaps should be handled “device-by-device” in another thread.


I have now had help from Apple support and apparently the incessant requests to verify Apple id are expected behaviour when using more than one device and 2FA is off. So I have now turned it on and enabled keychain sync, which I am told will stop the unwanted behaviour.


Time will tell.

May 30, 2023 11:02 AM in response to Chattanoogan

Chattanoogan wrote:
...
Yes, your iPhone can also be a “Trusted Number” to optionally receive codes via SMS (only when you click “Didn’t Receive Code” option)


Thanks, that is what I needed to know.


I am not a security expert, but reading some of the responses here it appears I need to become one to use an iPhone safely. I will just stop using the iPhone at some point unless this gets better. I really can't see why it's an issue for Apple but not for my bank, or for my work VPN. Both of these use a system of time-limited rolling key generators and presumably are secure enough. My phone also has biometric locking, of course. As for having to carry around a second phone or device just so I can log into my Apple id, this seems ridiculous.


Perhaps there is a presumption that I will rarely need to log into my Apple id, and hence that this is an exceptional circumstance. But currently I am prompted to log in perhaps twice a week - on four different devices - for absolutely no good reason. Actually five devices, since iTunes also gets me to log in. And when I am prompted to log in, it is never once but up to three times in a row. Apple TV makes me log in twice (again, no obvious reason).


When any of the above happens it also usually locks my Apple id so I need to go through the email tap-dance to unlock it, while taking care to click the link that says 'unlock apple id' and not 'reset password and unlock', and then avoiding the trapdoor that tries to get me to activate 2FA. Oh, and whenever this happens, iTunes and App Store won't work until I go online and re-validate my payment method.


Nobody can tell me why any of the above happens or how to fix it. A quick Google tells me it is a genuinely FAQ, but the only help available is from consicuously non-Apple web sites, with vague lists of six or eight or ten things that will 'maybe' fix it.


Sorry for the rant, but this has been my experience of Apple devices. I cannot understand where this reputation for ease of use comes from :|

May 30, 2023 8:32 AM in response to MarkHurst

MarkHurst wrote:

I have resisted turning on 2FA for a number of years…


As an alternative to the current two-factor authentication scheme, hardware tokens are recently available:


About Security Keys for Apple ID - Apple Support


The second factor for authentication is the possession of any of these two-to-six hardware tokens.


As for the devices that you refer to as “toys”, Apple usually doesn’t send verification codes to those, as they are away from you or inactive. If you are actively using one of the ”toys” though, it can get a code. Apple tries to be smart about where it sends codes, rather than sending codes to everything.

May 30, 2023 9:05 AM in response to MarkHurst

Re: “… I want to make sure I can get an SMS …”


Replying separately as previous post had enough info already.


Your “trusted number strategy” should account for your “worst case” scenario. e.g. a regional natural disaster which separates you from ALL of your trusted devices AND possibly from your office and neighbors; accompanied by extended power AND comms outages.


Your trusted numbers … which only receive the codes one-at-a-time AND only when you explicitly send them …


… might best be a set of friends and relatives with wide geographic separation who you can reliably reach via voice telephone.


Note too that “Trusted Numbers” can also be received by Apple “robo-voice” calls to a non-SMS landline number.



May 30, 2023 10:23 AM in response to Chattanoogan

Chattanoogan wrote:

…Any knowledge or thoughts on this one ?


The following three Apple ID multi-factor and account security options are mutually exclusive:


  1. Recovery Keys
  2. Hardware Tokens
  3. The “traditional” Apple ID account recovery scheme: recovery contacts, trusted devices and trusted telephone numbers, and the rest of Apple Support and account recovery processing.


You get to pick which multi-factor scheme you want to use, but must have control over whatever scheme is currently selected to switch to a different multi-factor scheme. If you lose your recovery key (or one gets generated “for” you by a thief with a trusted device and its passcode), or if you lose all your hardware tokens, you’re permanently locked out.; you can’t fall back to Apple account recovery.


AFAIK, the only scheme that can override all the above is a legacy contact; what amounts to a legal process.

How to add a Legacy Contact for your Apple ID - Apple Support


Enabling Apple Advanced Data Protection and encrypting iCloud data blocks the other potential bypass path here; unauthorized or “backdoor” access to sensitive data stored in iCloud.

May 30, 2023 11:27 AM in response to MarkHurst

MarkHurst wrote:

Again, this is infuriatingly vague. The letter of your response seems to admit that the special case of the phone receving the SMS being the same phone that is locked out of the account, but I am drawing attention to the fact that it is a special case and asking if that makes a difference, because intuitively it seems quite likely that it would.


I don’t see anything confusing there. Trusted telephone numbers are a telephone network construct, and trusted devices are an Apple authentication and Apple networking construct; a device currently logged into an Apple ID.


The trusted telephone number is tied to a landline or to a SIM or eSIM, while the trusted device is tied to an Apple ID login.


Yes, a trusted telephone number can be “cohabiting” with a trusted device; the two can coexist.


And for completeness, if concerned about SIM swapping to transfer a trusted telephone number, set a PIN/PUK on the SIM, or use an eSIM.


This is outlined in the resource provided above.

I don't want an 'outline', I want specifics. If the resource provided above had given me what I needed I would not be here asking.


As you want documentation that better addresses your concerns or confusion, and that comprising an official answer, best contact Apple Support



May 30, 2023 5:02 PM in response to MarkHurst

MarkHurst wrote:

It seems technically possible that Apple could make this a special case, and my layman's understanding of 2FA suggests that they might want to do so.


I don’t see any unanswered questions here, though do see a case where any of the three variations of two-factor have yet to be enabled, and where you would prefer different handling for what is the most widely deployed two-factor authentication variant and/or wants different or changed or clarified documentation for it.


None of which is going to get resolved here.


Log your feedback with Apple: Product Feedback - Apple




May 30, 2023 7:50 AM in response to UTBadger

I think what is being asked is if the trusted number can be received on the same device on which the verification code needs to be entered? If it can then frankly it would be a real flaw in the security system, but on the other hand, unless Apple started associating devices with phone numbers then I don't see any way to prevent this, so maybe it is possible.

May 30, 2023 10:02 AM in response to MrHoffman

Re: “… I’d use a recovery contact for that … “


Indeed another VERY viable option which I’ve not personally explored and tested.


I do seem to recall that it is - or at least was at the time - limited to other AppleID users.


Because of my “targets” … I personally needed the “least common denominator” solution afforded by the PSTN’s telephony-based voice and SMS.

May 30, 2023 10:25 AM in response to Limnos

Limnos wrote:

I think what is being asked is if the trusted number can be received on the same device on which the verification code needs to be entered? If it can then frankly it would be a real flaw in the security system, but on the other hand, unless Apple started associating devices with phone numbers then I don't see any way to prevent this, so maybe it is possible.


Thank you for actually reading the question!


MarkH

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Two Factor Authentication: really obvious questions that are never answered

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