Is anyone aware of any precedent where after Apple replaces back glass on an iPhone 14 Pro, it’s IP68 rating is compromised?
I got my back glass replaced 3 weeks ago by my local Apple Store under AppleCare+. 2 weeks later, this repaired phone was submerged in about 1’ of water for about 30 seconds.
A few minutes after removing it from the water, 2/3 rear cameras and the front camera all displayed signs of condensation having formed inside the unit. Taking decent photos was impossible, but otherwise there was nothing wrong with the phone, including FaceID.
I was on holidays during this time, so I couldn’t take the phone in for service until I got back, however after a few days the condensation is gone and there is zero evidence of there being any condensation inside the unit, visually anyways. And yes, I’m 1000% sure that the condensation was inside the unit.
I haven’t looked at the water contact indicator yet - I’m about to do that.
This isn’t the first time that I’ve had an iPhone submerged in water for, at a minimum, the same depth and duration. I’ve never had this issue happen before, so I’m confident that the conditions under which the phone was submerged weren’t in excess of what IP68 certifies.
My question is whether it’s plausible that Apple messed up the back glass replacement such that the IP68 rating conditions weren’t fully restored after the service. If it is plausible, is anyone aware of any precedent for that, such that I can make a case to the same Apple Store and have them not charge me for the water damage replacement?
