unable to find time capsule on windows

Hello, I have a HP laptop running Windows 11 Pro 22H2, and I wanted to use my time capsule on my laptop. However, when I run airport utility, it says it can't find any airport, yet I am on the same network and right next to it. I don't have any firewall active. Yet I am able to access it through airport utility by inputting the IP address and the password, and that lets me see the settings, but not modify them. I have reinstalled Airport Utility many times. But when I try to find the time capsule on my mac, it shows up in Finder under the 'shared' tab and in Airport utility, on the same network, and at the same distance.


I'd greatly appreciate any help, thanks.

Windows, Windows 10

Posted on May 28, 2023 1:05 PM

Reply
Question marked as Top-ranking reply

Posted on May 29, 2023 9:57 AM

The Time Capsule requires SMBv1 type communications, and Microsoft dropped SMBv1 support with the intro of Windows 10 for security issues, so that might have something to do with the problem here.


Not recommended, but you might be able to temporarily enable SMB1 on Windows by Googling for suggested articles, like the example just below:


https://www.pcworld.com/article/1473155/heres-how-to-fix-your-nas-if-windows-10-or-11-broke-its-functionality.html#:~:text=To%20enable%20SMB%20v1%20in,Windows%20features%20on%20or%20off.&text=If%20neither%20of%20these%20solutions,PC%20to%20notable%20security%20risks.



3 replies
Question marked as Top-ranking reply

May 29, 2023 9:57 AM in response to speedyblue

The Time Capsule requires SMBv1 type communications, and Microsoft dropped SMBv1 support with the intro of Windows 10 for security issues, so that might have something to do with the problem here.


Not recommended, but you might be able to temporarily enable SMB1 on Windows by Googling for suggested articles, like the example just below:


https://www.pcworld.com/article/1473155/heres-how-to-fix-your-nas-if-windows-10-or-11-broke-its-functionality.html#:~:text=To%20enable%20SMB%20v1%20in,Windows%20features%20on%20or%20off.&text=If%20neither%20of%20these%20solutions,PC%20to%20notable%20security%20risks.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

unable to find time capsule on windows

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.