Hello. I bought something in some game like spme Gems or Coins or something like that ok. I wanted refund my money and apple get back my money but i still have that something in that game and can use it. Can someone take it like robbery or something? I don’t want problems with apple i love it. So can somebody help me? I am Czech i don’t have good english. I can tell you again but in other ,,meaning”
iPhone 11, iOS 16
Hello Vaclavlphone11!
Don’t worry, your English is fine! 😊
So if I understand this correctly, you purchased coins or something like that, and you decided you don’t want them; you want a refund, and the refund request was granted, but you still have access to the coins, and can still use them?
I’m not sure about this one, if this is the case. According to Check the status of a refund for apps or content that you bought from Apple - Apple Support, ”You may lose access to refunded items.” So I’m not sure if this means sometimes you get to keep what your received a refund for?
Perhaps you would like to contact Apple Support, and ask them, before unforeseen and unwanted issues arise.
Also, you can start a chat with an Apple Support Advisor, via Messages, by tapping Here.
I hope this is helpful. Good Luck!
Hello Vaclavlphone11!
Don’t worry, your English is fine! 😊
So if I understand this correctly, you purchased coins or something like that, and you decided you don’t want them; you want a refund, and the refund request was granted, but you still have access to the coins, and can still use them?
I’m not sure about this one, if this is the case. According to Check the status of a refund for apps or content that you bought from Apple - Apple Support, ”You may lose access to refunded items.” So I’m not sure if this means sometimes you get to keep what your received a refund for?
Perhaps you would like to contact Apple Support, and ask them, before unforeseen and unwanted issues arise.
Also, you can start a chat with an Apple Support Advisor, via Messages, by tapping Here.
I hope this is helpful. Good Luck!
VaclavIphone11 Said:
"Apple Money Refund big mistake: [...]I am Czech i don’t have good english. I can tell you again but in other ,,meaning'"
-------
Getting Support:
Set Up the Chat Session:
Note: Usually, when you try to set up a chat session in regard to accounts, Apple has you call them. So, make something up(i.e. (I need macOS update assistance"), and then, once chatting with an Apple Rep, getting to the point that you need to chat about your account.
Apple Money Refund big mistake
