Unable to pair my Contour Next Gen meter to iPhone

I have tried for the past 3 days to pair my new Contour Next Gen meter. I have restarted my phone numerous times. I have unnstalled; restarted phone; reinstalled installed app; allowed permissions; made sure bluetooth was on; deleted all other device


Tryng to get bluetooth to pick up but just freaking won’t! Not sure what else to try!!! I hsve emailed manufacturer a few times nut have not received a response or resolution.


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iPhone 14 Pro, iOS 16

Posted on May 29, 2023 8:44 AM

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May 29, 2023 9:13 AM in response to awesson6868

Hello awesson6868!


Not quite sure what a Contour Next Gen Meter is; I know Next Gen makes pumps to drain fields using weeping tiles, but that’s besides the point; so this device you’re referring to is a Bluetooth Accessory?


Apple can’t help you there, I’m afraid. If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support, then you’ll have to to wait for the manufacturer to get back to you, or try pairing according to the Manual, which you may have done already. I’m sorry about that.


I hope this is helpful. Good Luck!


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Unable to pair my Contour Next Gen meter to iPhone

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